PT Multi Unit Sales Associate

Lovesac Furniture Co.-posted 9 months ago
$19 - $19/Yr
Part-time • Entry Level
Huntington Beach, CA
Furniture, Home Furnishings, Electronics, and Appliance Retailers
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As a Lovesac Brand Partnership Associate, you will use your top ambition to create a welcoming and engaging in-store event experience with our brand partners. You will travel to Lovesac events within your territory and demo and promote our products and help our customers design our products to fit their style and space! If you are passionate about sustainability and products that are designed to evolve with you, are dedicated to making every customer experience extraordinary and are excited to build brand awareness - join our Lovesac Retail Team!

  • Travel daily to temporary Lovesac events located within third-party environments for a designated territory.
  • Represent Lovesac as a brand ambassador during events to increase brand awareness and build customer loyalty.
  • Engage with potential customers by creating an interactive environment, delivering engaging product demonstrations and promoting limited time promotional offers to drive interest and sales.
  • Create a sense of urgency with all customers to drive sales during the limited-time Lovesac event.
  • Stay updated on product features, benefits, and industry trends to communicate with customers effectively and drive remarkable results.
  • Promote our Lovesac post purchase experience with all customers to ensure overall customer satisfaction.
  • Quickly identify and resolve customer issues, ensuring a positive shopping experience.
  • Assist in setting up Lovesac product displays, ensuring adherence to brand standards.
  • Support the take-down process after events or promotions, ensuring all items are stored and organized correctly.
  • Maintain a welcoming and visually appealing event by following visual merchandising standards.
  • Oversee Lovesac operations for the event and ensure they are followed to company standards.
  • Consistently gather customer feedback and insights to identify areas for improvement and communicate to Lovesac Management Team to drive future sales and engagement.
  • Flexibility to support local stores when Lovesac events are not occurring.
  • Actively engage with customers using our Lovesac selling techniques and product demonstrations.
  • Assist the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships through post purchase.
  • Conduct customer outreach by using company provided tools and communication methods.
  • Provide attentive service to ensure customer needs are met and build customer loyalty.
  • Learn and explain product and service features and benefits to effectively demo, assist, and educate customers.
  • Learn and promote services including customization options, delivery, and post-sales support when engaging with customers.
  • Utilize company tools, sales data and reports to prioritize tasks and support daily operations.
  • Follow both Lovesac and vendor policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the space.
  • Meet or exceed Lovesac event demand plans and key performance indicators.
  • Meet or exceed individual sales goals and key performance indicators.
  • Perform other duties as assigned by Management.
  • 18 years of age or older.
  • High-School Diploma or equivalent.
  • Must have a current and valid driver's license, access to a reliable vehicle for work-related travel and current vehicle insurance.
  • Able to work flexible hours including evenings, weekends and holidays.
  • Must reside within 30 miles from the location and within the same state that is listed on the job posting.
  • Minimum of 1 year of high-paced experience in a retail or customer service role required.
  • Experience in a temporary or event-based setting preferred.
  • Ability to work independently in a fast-paced environment, handling multiple customers/tasks at a time.
  • Ability to perform product demonstrations confidently and handle live customer interactions effectively.
  • Must be able to travel daily and as required by the Company in its sole discretion, to local stores, third-party vendors and for occasional meetings using various forms of transportation.
  • Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy and ensuring the comfort and safety of persons and property.
  • Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
  • Ability to stand for an extended amount of time and must be able to move objects (including regularly lifting medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position.
  • Competitive hourly wage and incentive plan
  • Flexible Hours and remote shifts
  • Paid Time Off & Holiday Pay
  • 401K Matching Contribution
  • Health Plan Discount
  • Employee Assistance Program
  • Financial Wellness Tools
  • Associate Discounts
  • Pet Insurance
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