About The Position

At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service. The Keyholder has responsibility for assisting with the daily operations of the Southern Tide retail store. This includes sales, serving the customer, and safeguarding the assets of the store. The Keyholder will understand the overall brand of Southern Tide including the lifestyle, the customer, and the merchandise. Present and sell merchandise consistent with the brand by interacting and providing merchandise suggestions to the customers. Provide suggestions to management for merchandising which may improve sales. Build a personal client book. Learn the point-of-sale software system and be able to troubleshoot in the absence of the Store Manager and Assistant Store Manager. Use the system effectively to perform the following tasks: routine register transactions, routine inventory receiving and transfers, and opening and closing of the registers and store. Learn, reference, and share current product knowledge with customers; providing prompt recommendations and professional service to enhance their shopping experience (e.g. fit, fashion wardrobing advice and suggesting add-ons). Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management. Operate the store consistently with the prescribed company policies and procedures for the store. Provide ideas to grow and improve the business. This may include ideas for merchandising, staffing, floor displays, store fixturing, advertising, promotion, hours of operation or any other ideas which may improve and grow the business. Safeguard the assets of the store. Maintain the integrity of the inventory. Prevent inventory shrink to the extent reasonable and appropriate. Assist in performing cycle counts, and a year-end comprehensive physical inventory. Open/close registers and store in the absence of the manager or assistant manager.

Requirements

  • High School diploma or GED.
  • 2+ years of retail experience.
  • Advanced computer skills, including Excel and Word.
  • Strong attention to detail.
  • Proficient communication skills (oral and written).
  • Ability to multitask and stay organized.
  • Ability to lift up to 50 lbs.
  • Willingness to work varied hours including nights, weekends, and holidays.

Responsibilities

  • Assist with daily operations of the retail store.
  • Engage with customers and provide merchandise suggestions.
  • Present and sell merchandise consistent with the brand.
  • Provide suggestions to management for merchandising improvements.
  • Build a personal client book.
  • Learn and troubleshoot point-of-sale software.
  • Perform routine register transactions and inventory tasks.
  • Share current product knowledge with customers.
  • Participate in store-related meetings.
  • Operate the store according to company policies.
  • Provide ideas for business growth and improvement.
  • Safeguard store assets and maintain inventory integrity.
  • Assist in performing cycle counts and year-end inventory.
  • Open/close registers and store in absence of management.

Benefits

  • Generous vacation policy.
  • Health and wellness coverage.
  • 401k with company match.
  • Discounted stock purchasing.
  • Options for education reimbursement.
  • Amazing product discounts.

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What This Job Offers

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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