PT Key Holder

Clare V.•Newport Beach, CA

4d•$19 - $21

About The Position

Founded in 2008 by Clare Vivier, Clare V. creates beautiful, chic, functional, and fun bags, accessories, clothing, and jewelry. We're committed to fostering a kind, collaborative workplace and building a business rooted in positive change. We love working with smart, talented people from diverse backgrounds and we're looking for a motivated Key Holder to join our retail team. The Key Holder is a key employee in maintaining good customer service. A Key Holder is responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities, such as stocking, pricing and keeping the store neat, clean and organized. They support the operation of a profitable business through successful floor supervision and are capable of opening and closing shop responsibilities. This role reports to the Store Manager.

Requirements

High School diploma or equivalent combination of education and experience
1+ years of retail experience preferred
Strong verbal and written communication skills
Ability to build rapport and communicate effectively with customers and team members
Strong eye for fashion and visual presentation
Proven ability to use selling techniques to achieve sales and repeat business
Basic computer proficiency
Ability to work a flexible schedule, including weekends, holidays, and varying shifts
Ability to open and close the store independently
Willingness and ability to travel to other stores within the region as needed
Standing and walking for extended periods during scheduled shifts
Frequent bending, reaching, stooping, and kneeling
Climbing ladders or step stools to access merchandise and displays
Lifting, carrying, pushing, and pulling merchandise and fixtures weighing up to 40lbs. including overhead lifting
Repetitive use of hands and arms for handling products, operating POS systems, and visual merchandising

Responsibilities

Build genuine relationships with customers and understand their needs
Drive business by responding thoughtfully to customer wants and preferences
Act in the best interest of the customer at all times
Maintain strong product knowledge and confidently engage in suggestive selling
Support daily floor supervision and assist in opening and closing the store
Maintain a visually enticing store that is neat, clean, and well organized
Assist with merchandising tasks including stocking, tagging, and restocking merchandise
Receive and process transfer orders and RTVs
Communicate effectively with the Store Manager and provide constructive feedback
Respond to feedback and follow management direction
Identify and report issues or concerns promptly
Maintain a Professional phone presence when calling clients
Participate in store and management meetings
Complete assigned training lessons and quizzes
Respond promptly to management emails while on shift
Understand the surrounding retail landscape and competition
Prioritize workload to maximize efficiency while protecting the customer experience
Uphold Clare V. policies, procedures, and values
Contribute to a healthy, respectful, and collaborative work environment