PT Frozen Food Dairy Associate

Ahold Delhaize•Charlotte, NC

About The Position

Count on me – We know what to do, we make it easy, we do our part and we care! Job Title: Perishable Frozen Food and Dairy Associate Success Factors Job Code : 1300493 Department: Perishable Reports To: Perishable Manager Primary Purpose: Provide quality customer service within the Perishable Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

Requirements

High school graduate or equivalent preferred
Excellent interpersonal, organizational, communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
Courteous and helpful to other associates
Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
Receive deliveries, code where applicable, rotate and put in appropriate storage area
Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream
Process beef and grinds as directed from the planned production tool and as requested or needed
Wrap, label, weigh and stock meat case as requested or needed
Assemble, disassemble, and clean the grinder as requested or needed
Properly clean and sanitize the department
Maintains variety and layout standards
Ensure that all advertising and sales promotion materials applicable to the department are properly utilized
Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
Understand and follow Food Safety and Workplace Safety guidelines and procedures
Observe and correct all unsafe conditions that could cause associate or customer accidents
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Ensure compliance with local, state and federal regulations
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Perform all other duties as assigned