As a team member at Michaels, you will build customer relationships while creating memorable framing solutions for their art. Your role will involve helping customers shop our store and find what they’re looking for, while providing a safe, clean, and clutter-free environment. You will adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements, executing Company policies and standards. Embracing and executing personal design will be key to building relationships with customers and delivering custom framing solutions. You will be responsible for completing framing orders with a high degree of quality and on time, maintaining the ready-made frame department and other assigned areas, and delivering friendly customer service. Additionally, you will participate in the truck unload and stocking processes, operate the cash register, and assist with omni-channel processes.