PT Food Server -Luk Fu - Philadelphia
About The Position
Overview Function (Scope and Main Purpose of Job) Provides friendly and efficient food and drink service to restaurant guests. Assures that guests have a favorable dining experience. Smiles and engages in conversation with guests as a key to the success for the wait staff. Responsibilities Core Service Standards CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance. SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience. FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs. FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests. FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.
Requirements
- Ability to use fountain soft drink, tea and coffee machines.
- Ability to read and write basic instructions.
- Knowledge of Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment).
- Excellent communication skills needed.
- Ability to organize and be creative. Knowledge of sanitation and health department regulations for safe handling of food.
- Education: A high school diploma or GED equivalent is preferred. A high level of customer service training would be a plus.
- Experience: One (1) to three (3) years of experience in casual, buffet and or fine dining restaurant.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
- Ability to stand and walk continually throughout a scheduled shift.
- Ability to bend, stoop and reach while carrying dishes, glasses and serving tray.
- Ability to push bus cart and carry trash/linen bags weighing up to 35 pounds.
Responsibilities
- Responsible for acknowledging guests in a friendly and timely manner.
- Responsible for knowledge of the menu and being able to make confident recommendation to the guests.
- Responsible for acquiring and validating a method of payment for all extra food and beverage service in the restaurant. Responsible for taking orders from guests, recommending food choices, and presenting food. Assisting in clearing tables, transporting dirty dishes and linen to a bus cart. Cleaning work station and wait stand at end of shift.
- Enhances the gaming and dining experience of guests to Live Casino, with prompt, efficient, service and interaction with guests.
- Help with the execution and delivery of In-Room Dining orders when applicable.
- Other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Accommodation
Education Level
High school or GED
Number of Employees
251-500 employees
