PT Field Support Representative - $18/Hour
About The Position
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is seeking a Part Time Field Support Representative at our Kansas City, MO Terminal! Pay is $18.00/Hour Hours: Monday - Friday, 4PM-9PM POSITION SUMMARY: To provide general clerical support to Daily Dispatch and drivers. To handle OS&D issues and provide excellent customer service to both internal and external customers.
Requirements
- High School completion or equivalent
- Computer skills including Microsoft Office
- Data entry, 10-key and typing experience
- Detail-oriented, organized
- Good communication skills- verbal and written
- Excellent customer service skills
- Problem solver, self-motivated
- Ability to multi-task in a fast-paced environment and react to change productively
- Ability to work in a team as well as individually
- Excellent attendance
Responsibilities
- Prepare paperwork for launching drivers
- Answer and direct phone calls regarding tracing, pickups, driver communication, customer service
- Provide clerical support for Operations
- Complete daily reports for OS&D, payroll, driver hours, and attendance
- Contact customers to schedule appointments, residential, and driver collect/COD shipments
- Communicate with customers concerning Dispatch adjustments, deadlines, and concerns
- Dispatch pickups to Drivers and answer Driver questions
- Check in drivers, ensuring their paperwork is intact and complete
- Collect and review all driver paperwork for accuracy
- Help educate drivers on proper paperwork completion
- Enter Driver Vehicle Inspection Report data
- Scan bills of lading, delivery receipts, manifests, strip sheets
- Image and index all documents to the central imaging system
- Work in Imaging Check to ensure all documents have been scanned
- Perform other data entry as needed
- Perform other duties as needed
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
