PT Facility Manager

Centers•Eau Claire, WI

1d•Onsite

About The Position

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view). This is a Part Time positon. The facility manager is the on-shift supervisor and is responsible for ensuring the safe operation of the Sonnentag Center. The facility supervisor will direct all part-time staff on-shift, provide customer service, enforce policies, and coordinate emergency response. This position will work on-site at the University of Wisconsin-Eau Claire’s Sonnentag Center, a major athletic, recreation, and event center. The new Sonnentag Center will serve as a venue for university and community events, concerts, and home to Eau Claire Men’s and Women’s Athletics.

Requirements

High School Diploma or equivalent
Current CPR, First Aid, AED certification or ability to obtain
Ability to work independently
Ability to lead a team
Ability to make sound decisions
Excellent communication skills including active listening
Service-oriented and able to resolve customer grievances
Basic knowledge of computer skills with the ability to learn new software
Ability and willingness to enforce policies
Walking or working in fitness center 95% of the work day
Must be able to traverse throughout the building and campus.
Regularly ascending/descending building levels and occasionally ladders or stools.
Must be able to lift, move and set up items weighing as much as 50 lbs.
Must be able to demonstrate proper exercise form, set up and adjust fitness equipment.
Must be able to discuss, converse with, and exchange accurate information with arena patrons, staff, stakeholders, etc.

Nice To Haves

Previous work experience preferred
Experience working in fitness center, retail or events preferred

Responsibilities

Provide on-shift supervision of and feedback to part-time staff on job performance and assign work
Perform routine facility rounds throughout shift for supervision of student staff, troubleshooting and maintaining cleanliness of the equipment and facility
Assist with set-ups and breakdowns for all facility reservations and events
Respond to all medical and non-medical emergencies and provide care; initiate emergency action plan, notify university and local authorities and complete reports
Assist part-time staff with tasks and assume responsibilities of an area if not staffed; process sales as needed
Communicate and consistently enforce policies with patrons and staff
Provide excellent customer service, facility tours, and resolve guest concerns
Report injuries, incidents, member and guest issues maintenance issues, and staff issues
Prepare facility areas for programs and events
Restock consumable supplies and amenities as needed