PT Facility Manager

Centers•West Haven, CT

3d•Onsite

About The Position

Overview CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view). Responsibilities Essential Responsibilities Understand and support the mission and values of ChargerREC Assist in the overall success and development of ChargerREC programs and facility operations of the Beckerman Recreation Center Understand, articulate, enforce, and comply with ChargerREC policies and procedures Serve as front line customer service representatives to members, guests, and visitors Provide a welcoming and inclusive environment to members, guests, participants, and fellow staff Effectively communicate to members, guests, participants, and fellow staff Arrive on time and prepared to all assigned shifts Ensure staff coverage for any assigned shifts which the employee cannot work Actively participate in meetings/trainings Complete required reports and checklists Assist with setup/breakdown for ChargerREC programs/operations and external events Serve as responder and/or support staff for emergencies as required by position and training Other duties as required Position Specific Responsibilities Oversee the on-site operations of the Beckerman Recreation Center Supervise and lead on-site staff members Utilize critical thinking to resolve issues and support fellow staff Communicate with professional staff during non-business hours as needed Assist in membership and administrative operations and projects as assigned Effectively process memberships, sales, equipment rentals, and other customer service related transactions Complete general and assigned cleaning duties including compliance with PPE standards Assist in daily opening/closing of the facility Complete administrative tasks and projects as required

Requirements

Dependability to arrive on time and be prepared for assigned shifts
Ability to work flexible hours
Ability to provide exceptional customer service
Willingness and ability to enforce policies
Ability to complete several tasks at once with frequent interruption
Ability to demonstrate critical thinking and resilience when needed
Ability to demonstrate leadership when needed
Ability to work independently and as part of a team
Ability to work in a diverse and inclusive environment
Ability to provide a positive attitude and demonstrate a willingness to accept and improve upon constructive feedback from supervisors and professional staff

Nice To Haves

Prior experience working with ChargerREC as a Graduate Assistant
Ability to operate computer and membership software
CPR/AED/First aid certification preferred. If not certified, certification/training will be provided to selected candidates

Responsibilities

Understand and support the mission and values of ChargerREC
Assist in the overall success and development of ChargerREC programs and facility operations of the Beckerman Recreation Center
Understand, articulate, enforce, and comply with ChargerREC policies and procedures
Serve as front line customer service representatives to members, guests, and visitors
Provide a welcoming and inclusive environment to members, guests, participants, and fellow staff
Effectively communicate to members, guests, participants, and fellow staff
Arrive on time and prepared to all assigned shifts
Ensure staff coverage for any assigned shifts which the employee cannot work
Actively participate in meetings/trainings
Complete required reports and checklists
Assist with setup/breakdown for ChargerREC programs/operations and external events
Serve as responder and/or support staff for emergencies as required by position and training
Other duties as required
Oversee the on-site operations of the Beckerman Recreation Center
Supervise and lead on-site staff members
Utilize critical thinking to resolve issues and support fellow staff
Communicate with professional staff during non-business hours as needed
Assist in membership and administrative operations and projects as assigned
Effectively process memberships, sales, equipment rentals, and other customer service related transactions
Complete general and assigned cleaning duties including compliance with PPE standards
Assist in daily opening/closing of the facility
Complete administrative tasks and projects as required