PT FACILITY MANAGER ON DUTY - COMMUNITY REC CENTER

City of Grand JunctionGrand Junction, CO
11h$23

About The Position

Serves as a Manager on Duty in support of the Community Rec Center operations and general facility management. Supports management in training and supervising staff. Assists management with providing and ensuring quality service to all Community Rec Center guests.

Requirements

  • Must be 18 years or older.
  • Applicants must be able to successfully pass a drug screen, background check, and, if required for the specific position, a physical examination.
  • Possession of, or ability to obtain, a valid Colorado driver's license.
  • Possession of, or ability to obtain, a valid CPR/First Aid certificate.
  • Knowledge of customer relations techniques and communication.
  • Working knowledge of modern office procedures, methods, and general office equipment.
  • Proficiency with applicable computer software applications (Word, Excel, Outlook, POS/Registration) and city-wide computer software systems.
  • Ability to communicate effectively, verbally and in writing, organize and monitor multiple recreation functions, work under minimal supervision, and assume responsibility for task initiatives and completion.
  • Ability to establish and maintain effective working relationships with other City and CRC staff and the public, make sound decisions, and use good judgment in stressful situations.
  • Ability to analyze situations thoroughly, identify problems, and find practical solutions.
  • Ability to deal tactfully and courteously with the public by answering questions and handling complaints.
  • Ability to work flexibly, including evenings, weekends, and holidays.

Responsibilities

  • Serve as manager on duty in the absence of other facility leadership, which may include troubleshooting facility/programming issues, responding to emergencies and handling difficult customer service items.
  • Provide superior customer service and strives to create a positive customer experience to promote on-going and repeat business.
  • Respond to facility related emergencies such as evacuations, medical emergencies, suspicious behavior, etc. Includes completing incident and accident reports, and following up accordingly to district procedures in a timely manner. Correct or inform supervisor of any facility hazards; completes routine walkthroughs of facility and locker rooms.
  • Opens and closes the Center as necessary, following proper procedures. Ensure that building is empty and secured when closing at night. Open and close desk operations including lights, computer, copier, register, materials, supplies and fiscal records.
  • Set up and/or take down rooms as necessary; including setting up tables and chairs, audiovisual equipment, gymnasium/fitness equipment, etc.
  • Accurately and proficiently handle RecTrac transactions dealing with creating (and editing) individuals and accounts, passes, and activity registrations.
  • Other duties as assigned
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