PT Events Coordinator/Sales Associate

Michaels Stores

102d

About The Position

The position involves planning, coordinating, and facilitating events, including kids' birthday parties, within a Michaels store to provide a stress-free, fun, and engaging experience for guests. The role requires delivering friendly customer service by assisting customers in shopping and ensuring a fast and friendly checkout experience. Operational tasks include truck unloading, merchandise duties, and maintaining store recovery standards to uphold the Brand Promises. The candidate will engage with clients of all ages, create an environment of fun and creativity, and demonstrate craft projects during events. Administrative tasks such as answering emails, making phone calls, and completing paperwork are also part of the job. The candidate must ensure client satisfaction, uphold cleanliness and safety standards, and participate in daily store cleanliness activities.

Requirements

• Energetic and enthusiastic personality.
• Ability to handle job stress and interact effectively with guests and co-workers.
• Excellent people skills and experience working with children.
• Good communication skills including written, verbal, and nonverbal communication.
• Organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required.

Nice To Haves

• Experience in event coordination and facilitation.
• Knowledge of craft projects and activities for children.

Responsibilities

• Plan and coordinate multiple events including children’s birthday parties and craft classes.
• Engage with clients of all ages and create an environment of fun and creativity.
• Demonstrate and instruct party participants in craft projects and perform face painting.
• Facilitate party add-ons such as goody bags and balloons to company standards.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails and making phone calls.
• Adjust plans based on client feedback and needs.
• Create backup plans for events as needed.
• Ensure client satisfaction for scheduled events.
• Uphold cleanliness and safety standards before and after each event.
• Help customers shop and locate products, providing solutions.
• Provide a fast and friendly checkout experience.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS).
• Participate in truck unloading, stocking, and planogram processes.
• Complete merchandise recovery and maintenance tasks.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs.
• Interact positively and respectfully with others, promoting the organization’s vision and values.
• Participate in daily store cleanliness activities.

Benefits

• Health insurance (medical, dental, and vision)
• Paid time off
• Tuition assistance
• Generous employee discounts
• Robust benefits for both full-time and part-time Team Members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees