PT Customer Service Representatives - Back of House
About The Position
Are you passionate about helping people and keeping operations running smoothly behind the scenes? Watermelon Swim is seeking a Back-of-House Customer Service Representatives to join our melon-tastic team in our Riverview and Wesley Chapel locations. We’re looking for individuals who are detail-oriented, client-focused, and motivated to support our mission of safety and community. As a key member of Team Melon, you will: Provide exceptional customer support through phone, email, and internal systems. Assist clients with scheduling, account questions, and general inquiries. Collaborate with the team to ensure accurate information flow and a seamless client experience. Support Front Desk team as needed. What We’re Looking For: Organized, dependable, and friendly individuals with a service-oriented mindset. Previous customer service or administrative experience (behind-the-scenes support preferred). Strong written and verbal communication skills. Comfort working with multi-line phone systems, databases, and Microsoft Office (Outlook, Word). Ability to manage multiple tasks in a fast-paced environment while staying calm and professional. Must be at least 18 years old. Why Join Watermelon Swim? Consistent part-time schedule. Opportunities for professional development and growth. A positive, supportive, and fun work environment. Make an Impact: Play a vital role in supporting our mission to grow a community of safer, more confident swimmers. This is not a remote position. Watermelon Swim participates in the eVerify program.
Requirements
- Organized, dependable, and friendly individuals with a service-oriented mindset.
- Previous customer service or administrative experience (behind-the-scenes support preferred).
- Strong written and verbal communication skills.
- Comfort working with multi-line phone systems, databases, and Microsoft Office (Outlook, Word).
- Ability to manage multiple tasks in a fast-paced environment while staying calm and professional.
- Must be at least 18 years old.
Responsibilities
- Provide exceptional customer support through phone, email, and internal systems.
- Assist clients with scheduling, account questions, and general inquiries.
- Collaborate with the team to ensure accurate information flow and a seamless client experience.
- Support Front Desk team as needed.
Benefits
- Consistent part-time schedule.
- Opportunities for professional development and growth.
- A positive, supportive, and fun work environment.
- Make an Impact: Play a vital role in supporting our mission to grow a community of safer, more confident swimmers.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
