PT Customer Service Agent - $18.81

Europcar • Denver, CO

123d

About The Position

We’re seeking individuals with vibrant personalities who love interacting with people. As a Ready Line or Return Agent, you’ll be a vital part of our team, acting as a Key Company Promoter and the face of our brand. Your energetic approach will create memorable customer experiences and ensure they receive top-notch service from start to finish.

Requirements

• Valid Driver's License
• Top-notch people skills
• Ability to troubleshoot with a smile
• Patience and understanding throughout the rental experience
• High School Diploma or equivalent

Responsibilities

• Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor.
• Conduct thorough inspections of returning vehicles, checking for damage, recording mileage, and verifying fuel levels.
• Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed.
• Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle.
• Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have.
• Perform other duties as assigned to support business needs and objectives.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees