PT Concierge

MBK Senior Living

72d

About The Position

At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to 'good, quality work.' It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others! Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living – and a whole lot more! When you join the MBK Senior Living team, you'll enjoy impacting lives and building lasting relationships, executing exceptional signature programs in dining, fitness, wellness, and care, and being part of a supportive community team that encourages personal and professional growth and celebrates your success.

Requirements

• High school diploma or GED
• Age over 18 years
• Background clearance as required by government regulations
• Negative TB test results
• Excellent communication skills including the ability to speak, write and read English
• Ability to operate computer, necessary software programs (word, email, excel), scanners, copiers, and fax machines
• Ability to be professional at all times with other Team Members, residents, family members, and visitors
• Follow all grooming and dress standards to present the best image

Responsibilities

• Arrive to work on time and prepared for your shift
• Maintain a neat and professional appearance keeping the front entrance, lobby, and reception areas clean and organized
• Ensuring all people who come in contact with are welcomed warmly to the community by standing to greet and offering any assistance needed
• Answering telephones within 3 rings, always using a professional and courteous voice followed by the designated script
• Transferring incoming calls or take and deliver appropriate messages
• Monitor all visitors, requesting them to sign in and out of the logbook, reporting any suspicious persons or activity immediately to the supervisor
• Sort and distribute incoming mail
• Accept and report resident’s special requests
• Maintain communities lost and found
• Order and replenish administrative supplies as necessary
• Follow all safety standards when operating office equipment
• Support department heads and Executive Directors in administrative functions
• Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
• Display a positive and professional image through actions and dress in accordance with the MBK Principles and Core values
• Encourage teamwork through open communication with Team Members
• Perform other duties as consistent with the position and assigned by the front desk supervisor and/or executive director

Benefits

• Competitive salaries
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
• Education loan assistance & scholarships
• Financial and legal services
• Team Member discounts
• Health and Wellness resources
• Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
• Childcare and eldercare assistance
• Flexible spending accounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees