PT Cashier/Receptionist

Rosen Nissan Milwaukee • Milwaukee, WI

400d

About The Position

The PT Cashier/Receptionist role involves providing excellent customer service at the cashier window, handling payments, and managing customer inquiries efficiently. This position is essential for maintaining smooth operations at the front desk and ensuring customer satisfaction through effective communication and problem resolution.

Requirements

• High school diploma or general education degree (GED) or equivalent combination of education and experience.
• Team player focused on providing exemplary customer service.
• Ability to multi-task in a fast-paced work environment.
• Detail oriented with strong organizational and communication skills.
• 18 years of age or older required.

Responsibilities

• Greets customers at the cashier window in a pleasant and professional manner.
• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Reconcile cash drawer daily.
• Promptly and efficiently answer multi-line switchboard and direct consumers to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Maintenance and filing of service repair orders, parts counter tickets, and hard copies.
• Perform any other special duties as requested by Dealer and other Managers.
• Regular attendance consistent with attendance policy.
• Must follow all company safety policies and procedures.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED