RESPONSIBILITIES: Customer Interaction Greet guests warmly, deliver exceptional service, and anticipate needs. Explain beverage and food options, answer questions, and build customer rapport. Handle phone inquiries, process orders accurately, and manage mobile app operations. Maintain a calm and welcoming presence during busy periods. Beverage Preparation Craft consistent, high-quality beverages following Alfred standards. Maintain coffee equipment and understand coffee/tea origins and flavor profiles. Food Service Prepares food according to Alfred recipes, understands food handling protocols, explains food options to customers, and maintains a clean prep space. Reports safety hazards to the manager on duty. Teamwork Collaborates effectively with colleagues through active listening, clear communication, and a solution-oriented approach. Informs management of operational inconsistencies and performs duties with a team focus. Cafe Operations Ensure a clean and organized work environment, restock shelves, and assist with deliveries. Practice active listening, communicate effectively with colleagues, and support a team-oriented approach. Report operational inconsistencies and maintain a safe work environment by following hygiene protocols along with food and health safety standards. Safety & Compliance Follows all company procedures for cash handling, food safety, cafe organization, sanitation, and hygiene. Reports safety hazards and employee accidents to the manager on duty. Maintains consistent attendance, provides advance notice for scheduling conflicts, and adheres to company policies. Additional Duties Adhere to all policies and procedures outlined in Company’s employee handbook. Any other tasks that may be assigned to meet company goals.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed