PT Assistant Cinema Manager
About The Position
Brooklyn Academy of Music (BAM) is a multi-disciplinary arts center located in Brooklyn, New York. For more than 150 years, BAM has been the home for adventurous artists, audiences, and ideas—engaging both global and local communities. With world-renowned programming in theater, dance, music, opera, film, and much more, BAM showcases the work of emerging artists and innovative modern masters. BAM is seeking a PT Assistant Cinema Manager! The ideal candidate will work closely with the Cinema Management Team, Projectionists, and Programmers to operate a busy and dynamic four-screen cinema in downtown Brooklyn. The PT Assistant Manager oversees the Floor Staff and handles all operations within the cinema, from box office and concession sales to customer service. In addition, the PT Assistant Cinema Manager will maintain an innovative and quality operation of BAM’s Cinemas 365 days a year. Protect BAM’s brand by promoting BAM’s award-winning cinema programming, with a primary focus on BAM Film (the year-round repertory program), BAMcinemaFest (annual festival of American independent film), and ‘first run films’ (new release films) while meeting revenue and strategic goals. Expand awareness of cinema at BAM and cultivate film audiences by communicating the diversity of the services that BAM provides.
Requirements
- Bachelor’s degree, or equivalent work experience
- Some supervisory experience required.
- Experience working at a movie theater is preferred
- Ability to provide friendly and polite customer service
- MUST be able to work holidays, evenings and weekends
- Works well with others and is a team player.
Responsibilities
- Assistant Managers are expected to learn all facets of the position including, concession and box office operations, supervising Floor Staff, managing cash and credit card sales
- Learn point-of-sale (POS) system for the use at the cinema concession stand and ticket box office
- Be responsible for counting and logging all cash sales.
- Issue sales reports to film distributors
- Coordinate with other departments (Security, Custodial, Facilities, Membership, Special Events, etc.) to ensure that cinema operations are run efficiently and effectively
- Oversee and assist in the operations of Q&A’s and Special Events
- Train, and manage Floor Staff.
- Assist customers with ADA needs, both mobility-based as well as audio-visual
- Monitor and ensure proper food handling and health and safety issues
- Daily inspection of premises for Fire Safety and other issues
- Assisting in customer incidents (refunds, interrupted screenings, etc.)
- Building film schedules, promos and special codes in Tessitura
- Manage Concession operation including but not limited to; purchasing, marketing and display of merchandise.
- Communicate clearly and effectively to customers questions on, directions, programming, local suggestions
- Ensure that cinemas comply with all health and safety standards
- Report to work promptly
- Display a welcoming, professional and upbeat appearance
- Daily upkeep of the Cinema space during operations. (Cinemas, workspace, lobby)
- Work within a team environment and take direction from Cinema Management Team
- When closing, staying onsite until all customers have left
Benefits
- BAM provides a comprehensive benefits package including medical, dental, and vision insurance, retirement plan opportunities including both 401(k) and pension plans, as well as BAM-related benefits including access to BAM's fantastic programming.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Number of Employees
101-250 employees
