Psychiatry Assistant

Agape Network Inc•Goulds, FL

10h

About The Position

An experienced, self-motivated, detail and task-oriented, Psychiatry Assistant to oversee startup activities as well as daily operations of our psychiatry department. The Psychiatry Assistant provides administrative support for the psychiatrist and psychiatric nurse practitioners along with assisting with the day-to-day activities of the outpatient psychiatry department. The Psychiatry Assistant serves as a backup for office support functions. Must be able to work independently and with direction.

Requirements

High School diploma or GED required.
Experience in verifying insurance is required
Must be bilingual (English and Spanish)
Must be detailed-oriented and highly organized
Must be flexible and adapt well to change
Must have the ability to multi-task effectively
Customer service oriented
Excellent oral and written communication skills
Excellent interpersonal skills

Responsibilities

Calling each client from Dr. schedule to confirm their appointments
Ensuring all no-show clients are contacted on a daily basis.
Ensuring clients from the waitlist is being contacted
Verify new client’s insurance, create a benefit verification for each client chart
Assist with collecting all copay and balances that are due at the time of the appointment
Ensure each client that is served has updated consent forms
Assist providers and clients with all virtual appointments
Create monthly reports to ensure all clients are being compliant with their medication and treatment
Assist the administrate staff by creating administrative discharges to client’s file
Ensures accurate patient /data entry.
Work on monthly projects assigned by the office manager
Adjust workflows as needed to maintain efficient and quality patient services.
Manages and assist with all day-to-day office operations including but not limited to: patient scheduling, insurance verification, front desk, answering phones, taking messages
Other duties as assigned.