Psychiatric Social Worker/Intake Coordinator

Ellis MedicineSchenectady, NY
14h$29 - $44

About The Position

The Intake Coordinator will join the Ellis Outpatient Mental Health Clinic. The mission of the clinic is to provide person-centered, holistic, recovery-oriented care so individuals can achieve their life goals. This employee will have the opportunity to provide direct care and advocacy for a diverse and vulnerable population. The clinic team specializes in a wide range of treatment interventions, including trauma-informed care and integrated mental health and substance use treatment. The Intake Coordinator is responsible for managing the influx of new patients across multiple referral sources, along with providing direct care to their own caseload of patients. Most of this position is devoted to the ongoing oversight of the intake track at the adult outpatient mental health clinic, including providing direct supervision to the other social work staff in order to make appropriate determinations about intakes. The remaining time is spent as a Psychiatric Social Worker, providing thorough and clinically appropriate social work interventions, this includes individual and group psychotherapy, psychosocial assessments, diagnosing, person-centered treatment planning, crisis intervention, and family/collateral engagement. EDUCATION AND EXPERIENCE REQUIREMENT(S): Master’s degree in social work, LMSW licensure required, LCSW preferred PHYSICAL REQUIREMENTS: Should be able to push/pull, lift/move 15 lb., be able to perform moderately difficult manual manipulations such as using a keyboard, writing, and filing for extended periods of time, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photo copiers. Mobility requirements may include the ability to be stationary at a workstation for a prolonged period time in addition to being able to squat or be mobile for a reasonable length of time and distance. Communication requirements include the ability to comprehend the spoken English language in addition to being able to communicate and read the English language. PRIMARY RESPONSIBILITIES OF THE POSITION: Intake Coordinator Responsibilities: Reports to Clinical Manager of Outpatient Services and the Clinical Supervisors; carries out duties as assigned. Ensures that referrals are scheduled within established time frames, triaging and prioritizing patients based on acuity/need. Maintains accurate databases and keeps clinical notes for all referrals, including utilization of Powerchart, Mental Health App, Soarian Financial, and Referral Manager Ensures that proper referral information is received and screens for appropriateness of referrals. Ensures that Intake files are converted to active medical records upon admission to clinic. Manages the prioritization and assignment of patients to clinicians, including leading a weekly meeting with the clinical supervisors. Tracks all open intakes, including managing prescriber and social worker appointments. Provides clinical supervision, in conjunction with the social work supervisors, to staff clinicians on intake-related matters. Trains and supervises all support staff who assist with intake-related tasks. Make the final determination on which referrals are prioritized and put through for intake appointments. Acts as liaison to other community agencies in intake-related issues, including attending discharge meetings with inpatient, crisis, Office of Community Services, and corrections departments to coordinate high need patients. Psychiatric Social Worker Responsibilities: Provides care/coordination to a diverse population of people diagnosed with Serious and Persistent Mental Illness (SPMI) Carries a caseload of no more than 10 patients; the number will be calculated based on acuity and need of patients, as well clinical/supervisory judgement. Most patients served at the clinic are higher need/higher acuity individuals. The responsibility of the individual psychotherapy based on the treatment need of each individual patient includes providing evidence-based treatments such as CBT, DBT, ACT, psychodynamic psychotherapy, and other clinically appropriate interventions. Option to facilitate clinical groups, including trauma and substance use-related groups under the supervision of those track leaders. Advocates for an underserved population through coordination with primary care, care management, and other community partnerships. Assess determinants of health and make referrals for appropriate services, including housing, transportation, medical providers, and care management. Attends individual supervision (frequency determined by supervisor), bimonthly group supervision, and weekly team meetings with the MD/NPP staff. Facilitates and/or attends patient-centered meetings with community providers required for optimal patient care. Provides intake assessments on new patients over the course of 1-3 sessions and makes formal diagnoses and recommendations that will guide further treatment at the clinic. Utilizes the CASE approach to suicide/homicide risk to assess safety and provide accurate interventions to mitigate harm to patient and community. Submits all documentation within 72 business hours and ensure yearly treatment plans are up-to-date with each billable service. Coordinates treatment with nursing and MDs/NPPs to ensure high quality patient care. Provides clinical services to patients who are on Assisted Outpatient Treatment or other court-mandated treatment through the County and/or judicial system; this includes writing the AOT orders for the treatment team, submitting them to the county, and coordinating/attending all AOT meetings. Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws , reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto. Salary Range: $29.44-$44.16 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Requirements

  • Master’s degree in social work
  • LMSW licensure required

Nice To Haves

  • LCSW preferred

Responsibilities

  • Ensures that referrals are scheduled within established time frames, triaging and prioritizing patients based on acuity/need.
  • Maintains accurate databases and keeps clinical notes for all referrals, including utilization of Powerchart, Mental Health App, Soarian Financial, and Referral Manager
  • Ensures that proper referral information is received and screens for appropriateness of referrals.
  • Ensures that Intake files are converted to active medical records upon admission to clinic.
  • Manages the prioritization and assignment of patients to clinicians, including leading a weekly meeting with the clinical supervisors.
  • Tracks all open intakes, including managing prescriber and social worker appointments.
  • Provides clinical supervision, in conjunction with the social work supervisors, to staff clinicians on intake-related matters.
  • Trains and supervises all support staff who assist with intake-related tasks.
  • Make the final determination on which referrals are prioritized and put through for intake appointments.
  • Acts as liaison to other community agencies in intake-related issues, including attending discharge meetings with inpatient, crisis, Office of Community Services, and corrections departments to coordinate high need patients.
  • Provides care/coordination to a diverse population of people diagnosed with Serious and Persistent Mental Illness (SPMI)
  • Carries a caseload of no more than 10 patients; the number will be calculated based on acuity and need of patients, as well clinical/supervisory judgement.
  • The responsibility of the individual psychotherapy based on the treatment need of each individual patient includes providing evidence-based treatments such as CBT, DBT, ACT, psychodynamic psychotherapy, and other clinically appropriate interventions.
  • Option to facilitate clinical groups, including trauma and substance use-related groups under the supervision of those track leaders.
  • Advocates for an underserved population through coordination with primary care, care management, and other community partnerships.
  • Assess determinants of health and make referrals for appropriate services, including housing, transportation, medical providers, and care management.
  • Attends individual supervision (frequency determined by supervisor), bimonthly group supervision, and weekly team meetings with the MD/NPP staff.
  • Facilitates and/or attends patient-centered meetings with community providers required for optimal patient care.
  • Provides intake assessments on new patients over the course of 1-3 sessions and makes formal diagnoses and recommendations that will guide further treatment at the clinic.
  • Utilizes the CASE approach to suicide/homicide risk to assess safety and provide accurate interventions to mitigate harm to patient and community.
  • Submits all documentation within 72 business hours and ensure yearly treatment plans are up-to-date with each billable service.
  • Coordinates treatment with nursing and MDs/NPPs to ensure high quality patient care.
  • Provides clinical services to patients who are on Assisted Outpatient Treatment or other court-mandated treatment through the County and/or judicial system; this includes writing the AOT orders for the treatment team, submitting them to the county, and coordinating/attending all AOT meetings.
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