Psychiatric Nurse Care Coordinator

PCC Community Wellness Center•Berwyn, IL

38d

About The Position

The Psychiatric Nurse Coordinator serves as the central point of contact for patients, providers, and care teams, ensuring seamless access to psychiatric, behavioral health, and primary care services. This role promotes coordinated communication and continuity of care by reviewing referrals, clinical documentation, and screening forms to determine the most appropriate level of care and provider type-supporting optimal patient outcomes.

Requirements

Graduate of an accredited school of nursing.
Constantly communicates with patients, healthcare providers. Must be able to exchange accurate information in these situations.
2 3 years clinical experience preferred.
2 - 3 years EMR experience preferred.
Knowledge of mental health conditions and psychiatric medications
Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel.
Current and valid State of Illinois nurse's license.
Current and valid CPR card
Ability to read and write proficiently using the English language
Strong clinical judgment and triage skills, Strong assessment skills
Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations.
Follow through responsibility and use good judgment.
Maintain professionalism under stressful situations
Self-motivated ad directed with the ability to prioritize and work efficiently under pressure.
Ability to understand and follow verbal and written communication.
Detailed oriented with the ability to work with minimal/ no supervision.
Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.
Effective and creative problem solving

Responsibilities

Conduct brief nursing assessments to ensure patients are scheduled with the appropriate provider.
Verify patients are established with PCC primary care and plan to maintain continuity.
Identify and prioritize urgent cases (e.g., rapid decompensation, mania, psychosis, suicidal ideation, urgent medication issues).
Support intake assessments and care planning by conducting assessments or collaborating with Behavioral Health Consultants (BHCs).
Coordinate patient appointments, ensuring alignment with psychiatric schedules and provider availability.
Manage scheduling for patients on long-acting injectable psychiatric medications, including verifying medication orders, refills, and clinic capacity.
Assist with access to emergency services during psychiatric crises.
Connect patients with internal and external resources (e.g., neuropsychological testing, community programs).
Relay provider recommendations to patients clearly and accurately.
Collaborate with psychiatric and medical teams in case reviews and treatment planning.