PST Supervisor

Labcorp • Mission Viejo, CA

4d • $32 - $45

About The Position

LabCorp is seeking a Phlebotomy Supervisor to join our team in Mission Viejo, CA. Work Schedule: Monday – Friday hours will vary between 6am – 6pm based on coverage needs; Weekend hours may be required as needed. Job Responsibilities: Supervise a team of approximately 20-30 or more phlebotomists working in Patient Service Centers and/or physician's offices in Southern California area Manage patient flow, wait times, inventory levels and information logs Monitor monthly productivity and report any deviations as necessary Coordinate phlebotomists' schedules through resourceful and creative thinking Perform operational duties such as payroll, monthly schedules and performance appraisals Partner with Human Resources regarding employee relations issues and disciplinary actions Hire and train phlebotomists to fill any open positions Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management Provide exceptional customer service to all patients and clients Assist in the set-up of new Patient Service Centers or Client Offices Provide resolution of any patient or client issues Perform, collect and prepare specimens when needed Travel to additional sites as necessary At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others

Requirements

• High school diploma or equivalent
• Valid California State issued Phlebotomy License
• Able to pass a standardized color blindness test
• Flexibility to work overtime as needed
• Able to cover large geographical territory of approximately 400 miles
• Able to work in a fast paced / high volume work environment
• Exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Be at least 21 years old
• Valid Driver’s License
• Reliable transportation and clean driving record

Nice To Haves

• Associate or bachelor’s or master's degree
• 3 or more years’ phlebotomy experience working in clinical / hospital environment
• 2 or more years' assisting all patient groups (pediatric - geriatric)
• 3 or more years' phlebotomy managerial or supervisory or team leader experience

Responsibilities

• Supervise a team of approximately 20-30 or more phlebotomists working in Patient Service Centers and/or physician's offices in Southern California area
• Manage patient flow, wait times, inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED