PSR Supervisor

RADIOLOGY LTD LLC•Tucson, AZ

3d•Onsite

About The Position

Radiology Ltd. is seeking a full time PSR Supervisor. This full time supervisor position will manage all Patient Service Representative staff at Rincon and Carondelet locations on Tucson's east side. Hours for this position are M-F 8:00 AM - 5:00 PM. What’s in it for you? We offer full benefits including medical, dental, vision, life insurances, 401(k), paid time off, short- & long-term disability, telemed services as well as other work site benefits! We have employee events throughout the year for all staff, an annual family picnic as well as group hikes, walks and community service events. Annual bonuses and merit increases. Responsibilities of this Role: Ensures departmental and site compliance with all company policies and procedures. Oversees staff in clinic, under direction of Clinical Manager. Consults on work in progress and completed work to assure accuracy. Studies and standardizes procedures to improve efficiency of subordinates. Participates in the quality assurance program to conform to federal, state, local, and hospital regulations and guidelines. Works effectively with co-workers, supervisors, subordinates, patients, physicians and other external contacts. Maintains harmony among workers and resolves grievances. Responds to patient complaints. Coordinates purchase of supplies and equipment. Other duties as assigned. Duties: Supervises Administrative Support employees, generally front office staff. Assigns, schedules, and relates to staff to maintain patient flow, achieve production goals, and conform to established protocols and procedures. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications As a partner company of Lumexa Imaging we are the premier provider of diagnostic and interventional radiology services in Southern Arizona since 1933. Our company’s subspecialized, fellowship-trained experts in body imaging, breast imaging, interventional radiology, molecular imaging, musculoskeletal imaging, neuroradiology, and pediatric radiology utilize advanced technology to deliver high-quality expedient interpretations. Our radiologists are leaders in the medical community, participating and serving in leadership roles in local hospitals and regional medical societies. Radiology Ltd. has been named one of the “Top 25 Connected Healthcare Facilities” in the nation by Health Imaging and IT. Our innovative web portals allow providers and patients to securely order exams and access reports and images. Apply now and JOIN OUR TEAM

Requirements

Associate's degree (A. A.) or equivalent from two-year College; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Current CPR certification

Nice To Haves

Previous supervisory/management experience preferred.

Responsibilities

Ensures departmental and site compliance with all company policies and procedures.
Oversees staff in clinic, under direction of Clinical Manager.
Consults on work in progress and completed work to assure accuracy. Studies and standardizes procedures to improve efficiency of subordinates.
Participates in the quality assurance program to conform to federal, state, local, and hospital regulations and guidelines.
Works effectively with co-workers, supervisors, subordinates, patients, physicians and other external contacts.
Maintains harmony among workers and resolves grievances.
Responds to patient complaints.
Coordinates purchase of supplies and equipment.
Other duties as assigned.
Supervises Administrative Support employees, generally front office staff. Assigns, schedules, and relates to staff to maintain patient flow, achieve production goals, and conform to established protocols and procedures.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.