PSR Scheduler - Cardiology

Central Maine Healthcare•Lewiston, ME

22d•$21

About The Position

Central Maine Healthcare is seeking a Per Diem, Patient Services Representative to join our Cardiology team! This position pays $20.50 per hour! Position Summary: The Patient Service Representative- Scheduler (PSR/S) for CMHVI is responsible for accurate coordination and implementation of scheduling, registration, insurance verification, co-pay collection, telephone management, patient portal management and patient discharge (check–out) process for various hospital departments and provider locations within CMHVI and partner organizations. The PSR/S schedules complex visits or procedures coordinating the appropriate resources needed for each patient. The scheduling can include coordination and collaboration with up to five different resources. The job responsibilities require completing multiple tasks simultaneously. Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA, and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions. Provide exceptional customer service to our Patients, Providers, and all Departments, specifically- Cardiothoracic Surgery, Vascular Surgery & Wound Care.

Requirements

High school diploma or equivalent.
Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field.
Demonstrated proficiency with data entry/keyboarding.

Nice To Haves

Minimum of two years relevant experience knowledge of scheduling, registration, and medical terminology preferred.
Understanding of various insurance plan requirements, government agencies, Medicare and Medicaid.

Responsibilities

Accurate coordination and implementation of scheduling
Registration
Insurance verification
Co-pay collection
Telephone management
Patient portal management
Patient discharge (check–out) process
Schedules complex visits or procedures coordinating the appropriate resources needed for each patient
Responsible for accurate and complete patient accounts based on organization standards, policies and procedures, HIPAA, and compliance with regulatory agencies, to include but not limited to pre-registration and registration functions
Provide exceptional customer service to our Patients, Providers, and all Departments, specifically- Cardiothoracic Surgery, Vascular Surgery & Wound Care.