PS Manager, Research

University of Utah•Salt Lake City, UT

46d•$47,600 - $90,400•Onsite

About The Position

Under minimal supervision, responsible for planning, organizing, directing and/or controlling all aspects pertaining to research functions of assigned department's internal and external customer service, human resource and financial management operations pertaining to areas including (but not limited to) research and development in geological, chemical, biological, and archeological studies, statistical methods, technical reporting, and outcomes publishing. Acts as a catalyst between the department and its customers and staff to ensure continuity and quality of service and care. Responsibilities 1. Forecasts, develops and implements policies and procedures in the areas of customer service, human resources and budgetary goals and objectives that are consistent with University of Utah's policies. 2. Markets and promotes new and existing programs and services to internal and external customers. 3. Participates in University-wide committees to establish customer service standards and administrative plans and policies. 4. Facilitates cooperative and collaborative community and institutional relationships. 5. Ensures customer satisfaction by analyzing complaints, concerns and suggestions and providing appropriate follow-through. 6. Develops departmental strategies consistent with the assigned departments continuous quality improvement program. 7. Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Requirements

Requires a Bachelor's degree in a related area of assignment or equivalency (one year of education can be substituted for two years of related work experience) and 4 years of progressively more responsible management experience.
Background knowledge of assigned department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors.
Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.
Completion of provided supervisory training within one year of employment may be required.
This position is patient-sensitive and must fulfill all associated requirements.
We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy.
Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Nice To Haves

Master's degree in a related area may be preferred.

Responsibilities

Forecasts, develops and implements policies and procedures in the areas of customer service, human resources and budgetary goals and objectives that are consistent with University of Utah's policies.
Markets and promotes new and existing programs and services to internal and external customers.
Participates in University-wide committees to establish customer service standards and administrative plans and policies.
Facilitates cooperative and collaborative community and institutional relationships.
Ensures customer satisfaction by analyzing complaints, concerns and suggestions and providing appropriate follow-through.
Develops departmental strategies consistent with the assigned departments continuous quality improvement program.
Ensures competency of staff through the development and/or presentation of educational programs and through on going staff performance evaluations.

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