PS Clinical Care Spec

Job Summary This•Salt Lake, UT

1d•Onsite

About The Position

This is a University of Utah position located at Primary Children’s Hospital in Salt Lake City, Utah. Responsible for the coordination of patient care in a multidisciplinary clinical setting, specifically supporting pediatric Neurosurgeons. Works with various providers and services to ensure the best possible treatment and outcome for patients. Coordinates necessary patient care services with physicians, nurses, lab, radiology, pharmacy, infusion and clinics. The Clinical Care Specialist plays a critical role in our day-to-day operations. You will assist surgeons by scheduling surgeries, be in clinic with providers, handling patient phone calls and other administrative tasks to provide the best possible care for our patients. As a patient-focused organization, the University of Utah Health Sciences exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect.

Requirements

Bachelor’s degree in Health Care Administration, Business, Communication, Nursing or related field, or equivalency (one year of education can be substituted for two years of related work experience).
Demonstrated human relation and effective communication skills are also required.
This position is patient-sensitive and must fulfill all associated requirements.
We protect our patients, coworkers, and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy.
Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Nice To Haves

Experience in oncology, multidisciplinary clinics, and/or working with high-acuity, complex patients may be preferred.

Responsibilities

Coordinates patient care.
Directs the scheduling of patient appointments with providers and ancillary services.
Follows patients under treatment.
Assures that patient needs are being met and that they understand the course of their treatment.
Coordinates the management of patient questions.
Triage patient questions to the appropriate provider or service and ensure follow through.
Evaluates referrals from physicians and self-referred patients.
Gathers needed medical information such as records, slides and films to assist in the evaluation of patient needs.
Develops written protocols for communication to patients regarding treatment plans.
Coordinates treatment-planning conferences.
Coordinates presentations for conferences with slides, films, pathology, etc.
Assists with the communication of the treatment plan decisions to the patient, verbally and in writing.
Acts as a liaison with other supportive care groups (social work, financial counseling, palliative care, nutrition, etc.).