PRS Center Assistant – Behavioral Health

Mental Health Kokua•Honolulu, HI

3d•Onsite

About The Position

Looking for meaningful, hands-on work where you can make an impact every day? At Punawai Rest Stop (PRS), you’ll support a walk-in hygiene and service center where guests meet essential needs—like showers, laundry, mail, and pet care—while connecting to housing, health, and employment support. Mental Health Kokua (MHK) is hiring a PRS Center Assistant in Honolulu (Oahu) to help keep this busy community space welcoming, organized, and running smoothly. This is a great entry-level opportunity for someone interested in human services, community work, or making a difference through everyday support.

Requirements

Minimum: High school diploma or equivalent
Skills: Dependability, positive communication, awareness of surroundings, and a willingness to learn
Certifications: TB clearance, CPR, and First Aid (or willingness to obtain)
Fit for the Role: Comfortable working in a busy, walk-in community setting with adults experiencing homelessness, including individuals living with mental health challenges
Ability to pass a criminal background check and drug/alcohol screening
Ability to work assigned schedules, including evenings, weekends, or holidays
Work is active and guest-facing throughout the shift

Nice To Haves

Preferred: Coursework or interest in human services, community work, or related fields

Responsibilities

Guest Support: Welcome guests, answer questions, and help them navigate available services
Daily Operations: Support day-to-day activities in assigned areas such as laundry, showers, and entry areas
Facility Monitoring: Help maintain a calm, orderly environment in shared guest spaces
Cleaning & Upkeep: Assist with regular cleaning and sanitation of work areas
Documentation: Complete basic service logs and incident reports when needed
Team Support: Communicate with supervisors and teammates to keep operations running smoothly
Recovery Support: Encourage respectful communication and connect guests with Case Managers when needed