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This position is responsible for building, reviewing, and editing provider templates in our Electronic Health Record (EHR) across the organization. Template management will support all provider types including, but not limited to, physicians, APPs, therapists, and more. This role will reach across both primary and specialty care settings. This position will ensure processes are followed to maintain providers schedules with requests of changes and provider transitions such as new hires, clinic moves, and departures. While primary duties will be to maintain and update provider schedules, this role will also assist leadership with template management projects, data collection, change management and other duties as assigned. The role will provide centralized support to a large number of clinics across the organization. Due to the high visibility of this role, individual must be able to build standard procedures and process across the organization. The intention is that this will lead to two key results: reliable and consistent access for ECU Health patients across the system and an enhances patient experience when accessing care across the organization.
