Provider Support Specialist--Credentialing Assistant

Workforce Strategies • Walnut Creek, CA

405d • $52,000 - $56,160

About The Position

The Provider Support Specialist--Credentialing Assistant plays a crucial role in the onboarding and credentialing of new providers within a large physician practice. This position requires an organized and detail-oriented professional who can effectively coordinate documents, assist in the credentialing process, and serve as a point of contact for provider inquiries. The role emphasizes dependability, professionalism, and collaboration with various departments to ensure a smooth operational flow and quality patient experience.

Requirements

• High School Diploma or GED
• 2 years of customer service or administrative support, healthcare related experience preferred
• Proficient with Google Workspace (Gmail, Drive, Docs, Sheets, Calendar)
• Experienced with Zoom
• Excellent written and verbal communication skills
• Organized
• Problem solver with attention to detail

Nice To Haves

• Experience with EMR systems (1 year preferred)

Responsibilities

• Coordinate documents for onboarding new providers
• Assist in the credentialing process
• Enter new provider details into EMR and other applications
• Serve as point of contact for provider questions and concerns
• Work with Provider Support Manager to ensure timely completion of tasks
• Collaborate with other departments to ensure smooth operations and quality patient experience
• Assist with training initiatives for new providers

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401K
• Paid time off
• Paid holidays and sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED