Provider Support Access Specialist - CMHVI

Prime HealthcareLewiston, ME
1d

About The Position

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoastal Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. Central Maine Heart and Vascular Institute is seeking a Full Time, Provider Support Access Specialist to join our team! Position Summary: Responsible for the patient experience as it relates to the administrative process, from start to finish. Point of contact for internal team members, external vendors/organizations, and patients. This position will play a key role in streamlining workflow to ensure efficient scheduling for consultations, testing, procedures and follow-up appointments. Ensures excellent patient experience, maximize reimbursement, minimize time from referral to procedure, and aid in positive outcomes.

Requirements

  • High School graduate or equivalent.
  • Minimum of two years relevant experience, including knowledge of scheduling, registration, patient billing, and medical terminology required.
  • Demonstrates proficiency with data entry/keyboarding.

Nice To Haves

  • Associate Degree preferred
  • Minimum of three years’ experience as surgery scheduler preferred.

Responsibilities

  • Responsible for the patient experience as it relates to the administrative process, from start to finish.
  • Point of contact for internal team members, external vendors/organizations, and patients.
  • Play a key role in streamlining workflow to ensure efficient scheduling for consultations, testing, procedures and follow-up appointments.
  • Ensures excellent patient experience, maximize reimbursement, minimize time from referral to procedure, and aid in positive outcomes.
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