Provider Success Manager

Jobgether

3d • $129,000 - $150,000 • Remote

About The Position

In this role, you will serve as a trusted partner to primary care providers, helping them successfully adopt and maximize a technology-enabled care platform designed to improve outcomes in value-based care. You will work directly with clinicians and practice staff to embed the solution into daily workflows and drive measurable clinical and operational impact. The position is highly relationship-driven, combining in-person engagement, data analysis, and strategic guidance. You will act as a subject-matter expert and advocate for providers, ensuring long-term success and retention. This role offers high visibility, meaningful impact on patient care, and close collaboration with cross-functional teams. It is ideal for professionals who thrive at the intersection of healthcare operations, technology, and change management.

Requirements

• 5 to 7+ years of experience in provider engagement, healthcare account management, or value-based care consulting
• Strong understanding of primary care or ambulatory workflows, with proven success implementing or improving clinical processes
• Experience translating operational and clinical data into actionable insights, metrics, and performance scorecards
• Knowledge of EHR systems, medical billing, reimbursement models, Medicare Advantage, and risk-based payment arrangements
• Excellent relationship-building skills with clinicians and practice staff, driving trust and operational change
• Strong project management capabilities with the ability to prioritize initiatives and deliver measurable outcomes
• Willingness to travel up to approximately 75 percent to support provider practices

Nice To Haves

• Preferred experience with value-based care models, population health, quality programs, and Medicare measures such as HEDIS and Stars

Responsibilities

• Own and manage a portfolio of primary care provider relationships, serving as the main point of contact and trusted advisor
• Drive onboarding, training, and adoption by partnering with clinical and non-clinical staff to establish effective in-office workflows
• Act as a product subject-matter expert, supporting provider recruitment and expansion activities alongside go-to-market teams
• Implement structured engagement plans to improve retention, utilization, and success in value-based care initiatives
• Analyze provider performance data to identify trends, risks, and opportunities, and lead targeted interventions
• Promote and standardize best practices across different primary care practice environments
• Collaborate cross-functionally with sales, product, and operations teams to incorporate provider feedback and improve offerings
• Travel frequently to provider practices to support relationship building and on-site adoption

Benefits

• Competitive base salary with an estimated range of $129,000 to $150,000, based on experience and qualifications
• Performance-based bonus opportunities and equity participation programs
• 401(k) plan with company matching
• Comprehensive medical, dental, and vision insurance coverage
• Flexible time-off policy, company holidays, and wellness-focused initiatives
• Remote-first work culture with travel-based field engagement
• Paid parental leave and support for growing families
• Professional development programs, learning stipends, and mentorship opportunities
• Additional perks including office setup reimbursement and monthly phone and internet stipends

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees