Provider Services Coordinator

Marathon Health

2d • $24 - $29

About The Position

The Collaborative Practice Coordinator supports the execution and administration of Collaborative Practice Agreements (CPAs). Reporting to the Supervisor, this role supports the daily workflow of CPA execution, filing, and tracking while assisting with compliance monitoring and provider communication. The Coordinator provides essential support to ensure CPAs are accurate, timely, and aligned with organizational compliance standards.

Requirements

• Associate’s degree preferred and 2 years of healthcare administrative experience required, preferably in provider services, medical staff operations, credentialing, or compliance, or equivalent combination of education and experience.

Nice To Haves

• Strong organizational and time-management skills, with the ability to manage multiple concurrent agreements and priorities.
• Effective written and verbal communication skills; ability to serve as a first point of contact for providers and internal stakeholders.
• Proficiency with Athena and healthcare administrative platforms.
• Ability to effectively prioritize and execute tasks on time in a fast-changing environment, comfort with, and prior exposure to, ambiguity in a business environment.
• Solid interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at various levels across the company and to foster a positive work environment.
• Demonstrated time management skills and ability to handle multiple priorities and meet deadlines.
• Solid problem-solving skills with the ability to work and think outside the box.
• Demonstrated proactive behavior and a "can do" attitude; highly motivated, goal-oriented self-starter.
• Strong communications skills including the ability to listen effectively to customers to gain an understanding of client/patient needs and the ability to communicate information clearly and effectively.

Responsibilities

• Execute the full CPA lifecycle, including drafting, execution, filing, renewal, and amendment management.
• Track CPA expirations, renewals, and provider status changes to ensure uninterrupted coverage.
• Maintain a centralized repository of all CPAs and related documentation, ensuring accuracy, version control, and audit readiness.
• Monitor CPA completeness and renewal timelines; identify gaps or risks and escalate issues to the Supervisor for review and resolution.
• Serve as the first point of contact for CPA-related questions from APPs, collaborating physicians, and internal stakeholders.
• Coordinate with Workforce Management to ensure locum providers have appropriate collaborative agreements in place prior to assignment.
• Track CPA volumes, renewal cadence, and APP progress toward Full Practice Authority (FPA).
• Support APPs pursuing FPA by coordinating required documentation, attestations, and submission tracking.
• Coordinate EMR alignment to ensure accuracy across clinical platforms.
• Perform administrative and coordination duties as assigned.

Benefits

• Comprehensive Health & Wellness Benefits: Choice of 2 medical plans, 2 dental plans, and vision coverage, unlimited free mental health benefits and EAP resources, Rewards for challenges and healthy lifestyle activities
• Family Friendly & Reproductive Health Benefits: Family-building and hormonal health benefits and paid parental leave
• Time-Based Benefits: Generous PTO or FTO, Paid Holidays + A Day for What Matters
• Financial Support: Company paid Basic Life and Disability insurance, Supplemental Life, Spending Accounts, 401(k) with employer match and graded vesting
• Continuing Medical Education (CME) for maintaining and strengthening the knowledge, skills, and expertise of our health center teammates, as applicable

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree