Provider Relations Specialist
About The Position
The individual who fills this position will be responsible for providing assistance about Long Term Personal Care Services (LT-PCS) program and it requirements with providers. Assisting and answering emails from the providers email box daily. Investigating and issuing Prior Authorization as needed. Reviewing and solving complaints from recipients. Helping the recipient with “Good Cause” providers changes so there is no lapse in services. The best candidate for this role will be someone who can multi-task through multiple windows and has experience working tight deadlines.
Requirements
- High school diploma or GED equivalent
- Experience working with Medicaid
- 1 plus years Customer Service experience in an office environment
- Proficiency in Microsoft Office, including Excel, Outlook, and Word
- Exceptional attention to detail
- Strong analytical and problem-solving skills
- Effective time management abilities
- Excellent communication skills
- Capability to handle multiple tasks simultaneously
Responsibilities
- providing assistance about Long Term Personal Care Services (LT-PCS) program and it requirements with providers
- Assisting and answering emails from the providers email box daily
- Investigating and issuing Prior Authorization as needed
- Reviewing and solving complaints from recipients
- Helping the recipient with “Good Cause” providers changes so there is no lapse in services
Benefits
- Paid Training
- Medical, dental and vision benefits
- 401K and matching
- Employee discount program
- Career growth opportunities
- Positive employee friendly culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
