Provider Relations Specialist
About The Position
IHCS provides an Integrated Delivery System in the home setting, which includes DME, Respiratory, Home Health and Home Infusion services. IHCS has a select network of Medicare and/or Medicaid Certified and Accredited providers to respond to the needs of our patients – 24/7. We operate with the sole intent of providing the highest quality in-home care services that improve and enhance the daily living for our patients, where our patients are #1. With over 15 years of experience, IHCS is the trusted market leader in Home Health, Durable Medical Equipment, and Home Infusion Services. The Provider Relations Specialist contributes to the overall success of the team by providing a high level of customer service, administrative support, provider training and project coordination throughout the process and full cycle scope of services in coordination and billing. The incumbent will be responsible for providing Provider Relations administrative support and coordination of associated documentation for all DME & Home Health downstream providers of our portfolio of business.
Requirements
- Minimum of an Associates Degree plus two (2) years of work experience with a plan payer, in health care, or a related field with Provider Network Development and/or Provider Relations
- Two (2) years of experience will be considered in lieu of a Bachelor’s Degree
- Knowledge and understanding of managed care concepts
- Ability to manage multiple priorities and changing requirements
- Ability to handle conflict and diffuse confrontational situations
- Demonstrate accountability and dependability
- Effective interpersonal skills characterized by articulateness, diplomacy, and the ability to persuade and motivate others
- Communicates effectively verbal and in writing
- Listens attentively and with empathy
- Works well in a team environment and collaborates effectively with others
- Self-motivated and demonstrates a sense of urgency and commitment prioritizing organizational needs
- Ability to be resourceful and creative within defined guidelines, parameters and expectations
- Managed Care (Competency)
- Home Care Services (Competency)
- Healthcare Business Acumen (Competency)
Responsibilities
- Providing a high level of customer service
- Providing administrative support
- Providing provider training
- Providing project coordination throughout the process and full cycle scope of services in coordination and billing
- Providing Provider Relations administrative support
- Coordination of associated documentation for all DME & Home Health downstream providers of our portfolio of business
Benefits
- Medical, Vision, Dental, Short- and Long-term insurance
- 6+ Days of Holidays Pay
- 13+ days of PTO
- Employer paid life insurance
- 401K with employer contribution
- Wellness program with reward incentives
- Employee recognition and reward programs
- Comprehensive paid training program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
11-50 employees
