Provider Relations Representative I

Western Health AdvantageSacramento, CA
1d$22 - $24Hybrid

About The Position

Western Health Advantage is seeking a Provider Relations Representative I to support accurate and compliant provider data management. This role is ideal for someone who enjoys data-focused work, problem-solving, and collaborating across teams in a healthcare environment.

Requirements

  • Associate’s degree in Business Administration or related field
  • 2+ years of healthcare experience (HMO preferred)
  • Strong attention to detail and ability to manage multiple priorities
  • Intermediate skills in Excel, Word, email, and database systems

Nice To Haves

  • Experience with Facets is a plus

Responsibilities

  • Maintain and update provider data (additions, terminations, changes) with strong accuracy
  • Manage and respond to time-sensitive emails and requests
  • Research and resolve provider data discrepancies and issues
  • Support provider reporting , including monthly and quarterly deliverables
  • Provide and manage access to eligibility systems for providers
  • Assist with system testing (Facets) and website updates
  • Collaborate with internal teams, provider groups, and vendors
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