Provider Relations Manager- Macon Ga

Verida Inc•Villa Rica, GA

3d•Onsite

About The Position

SUMMARY: Responsibility for building and maintaining the provider network for a specific region and/or state. Maintenance of current network to include oversight of appropriate transportation types and volume of assigned trips for providers.

Requirements

3 to 5 years of supervisory/management experience, as well vendor/contract management experience.
2 to 3 Years of supervisory/management experience required
Must have excellent written and verbal communication skills.
Must have strong analytical and reporting skills and pay attention to details with the ability. to juggle multiple competing priorities in a demanding environment, with excellent time management skills.
Self-motivated/self-starter, can take initiative, can work independently without supervision, and can step in to support other department initiatives; Can work well under pressure.
Demonstrates commitment and accountability and is self-confident in executing responsibilities, excellent corporate work ethics.
Must be able to provide positive reinforcement to the team and encourage the team in a positive manner in all aspects.
Must have a high level of interpersonal skills to handle sensitive and confidential situations.
High level proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Ability to work in an ever-changing environment where priorities change.
Must be flexible.
Professional appearance and positive attitude.
Must have a valid driving license.
Must be able to pass a DMV records check.
Must pass a credit check.

Nice To Haves

Qlik Sense experience preferred.
Military and/or EMS background is a plus.

Responsibilities

Recruit new Providers to Verida network via various methods to include face-to-face meetings, email, and other marketing strategies.
Plan sign and direct work; including rewarding and disciplining employees, addressing complaints, resolving employee conflicts
Build and maintain relationships with new and existing Providers acting as a subject matter expert on building a successful Provider business.
Educate Providers on how to be a successful provider within Verida’s network.
Work with Providers on their financials to help them maintain profitability.
Understand the claims process and be able to guide providers through the process when necessary.
Negotiate with Providers to obtain fair contracted rates for both Verida and Provider.
Provide feedback to Providers on how to be more efficient with their fleet and trip routing.
Provide orientation, onboarding, and training for new and existing NEMT. Providers according to contract requirements.
Responsible for overall Network Digitization and assumes role of subject matter expert for all digitization initiatives.
Establish and maintain a positive working relationship with NEMT Providers.
Coordinate NEMT Provider application, credentialing, and implementation.
Work in conjunction with the Compliance Team to ensure Providers meet and maintain all requirements.
Work with Dispatcher Supervisor to ensure assigned appropriate trip volume according to demand and performance.
Create reports to determine additional Provider needs for network and to determine how current network is performing.
Develop metrics and implement plans to execute on-going network development to manage network deficiencies.
Travel required up to 50%.
Facilitate Provider town hall meetings.
Other duties as assigned.