Provider Relations Manager / Account Manager

SynaptiCure Inc. • Seattle, WA

95d • $70,000 - $80,000

About The Position

Synapticure is seeking a Provider Relations Manager to serve as a trusted relationship-builder and key account manager for our provider partners. This remote-first position focuses on nurturing long-term relationships with primary care and neurology practices, driving program adoption, and ensuring ongoing engagement and satisfaction. While the majority of your work will be conducted remotely, you’ll travel approximately 30% of the time to meet with provider groups, attend key events, and support local engagement efforts. Some door-to-door practice outreach (10–20%) may be required to introduce Synapticure programs to new clinics and strengthen relationships in the field. This role is ideal for a relationship-driven professional with experience in healthcare account management, provider engagement, or field sales who thrives on connecting virtually and in-person to expand access to quality neurodegenerative care.

Requirements

• 5+ years of experience in healthcare account management, provider relations, or field engagement
• Demonstrated success managing provider or client relationships remotely with periodic travel
• Excellent written and verbal communication skills; confident engaging both clinical and administrative audiences
• Highly organized, proactive, and adaptable to changing priorities
• Comfortable using CRM tools and virtual collaboration platforms (Zoom, Salesforce, etc.)
• Understanding of healthcare delivery models and practice operations preferred
• Familiarity with neurodegenerative care, behavioral health, or telehealth models is a plus
• Willingness to travel ~30% and perform in-person outreach (10–20%)

Nice To Haves

• Familiarity with neurodegenerative care, behavioral health, or telehealth models is a plus

Responsibilities

• Build and manage strong relationships with provider partners, practice managers, and clinical leadership across assigned territories
• Serve as Synapticure’s relationship owner, ensuring ongoing satisfaction and sustained adoption of programs
• Conduct virtual and in-person meetings to communicate Synapticure’s mission, capabilities, and impact
• Identify provider needs and use a consultative approach to deliver tailored solutions that improve workflow and patient experience
• Track and report provider engagement activities, progress toward goals, and insights gathered from the field
• Coordinate with internal teams (Clinical Operations, Implementation, and Product) to resolve issues and improve program delivery
• Support new program rollouts through remote and in-person training sessions, onboarding, and troubleshooting
• Execute strategic outreach campaigns, including limited door-to-door provider engagement when introducing new markets or services
• Collaborate with leadership to develop growth plans and identify new opportunities for partnership
• Represent Synapticure at regional meetings and healthcare networking events as needed
• In person outreach to members

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) plan with employer match
• Mileage reimbursement for business travel
• Generous paid time off and sick leave
• Professional development and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees