Provider Relations Administrator

Meta Care Inc • Chicago Heights, IL

63d • $60 - $65

About The Position

We are seeking a dynamic, driven, and relationship-focused professional to join our team as a Provider Relations & Account Manager. This individual will serve as the primary liaison between our IPA and the provider community, with a dual focus on strengthening existing relationships and driving strategic network growth.
The ideal candidate is proactive, personable, and highly motivated—someone who thrives in the field, builds trust quickly, and consistently delivers measurable results. This role is essential in ensuring provider satisfaction while expanding and enhancing our IPA network.
Our partnership with Physicians Accountable Care Trust (PACT) was founded in 2019 by Dr. Luis Salazar, Consuelo Salazar and Chris Zaenger with a mission to protect and preserve physician independence and create greater transparency. What began as a grassroots response to mounting system pressures—such as mandated EMR transitions—quickly evolved into a broader effort to empower physicians through strategic alignment, transparent contracting, and practice autonomy.
In 2022, the PACT team attended the TIPAA conference in Florida, where they connected with Luis Ramirez and began a collaborative effort to pursue direct contracts with payers—laying the groundwork for a more physician-driven approach to care delivery. In 2023, Michael and Marissa Guarino joined the leadership team, bringing with them decades of success in building large-scale provider networks and value-based care strategies. Their addition to PACT marks an exciting new chapter as we prepare for a strong launch in the second half of 2025 and a solid 2026 marked by enhanced payer agreements, network growth, and expanded opportunities for independent practices.

Requirements

• Proven experience in sales, account management, provider relations, or marketing, preferably within the healthcare industry.
• Demonstrated success in achieving sales targets, network expansion goals, or similar membership-based growth objectives.
• Exceptional interpersonal, communication, and relationship-building skills with the ability to engage physicians, practice managers, and key stakeholders.
• Highly self-motivated with the ability to work independently and take initiative in identifying growth opportunities.
• Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.
• Proficiency in marketing tools, CRM platforms, email marketing systems, and social media outreach.
• Professional demeanor with consistent ability to represent the organization with credibility and integrity.
• Bachelor’s degree in Marketing, Business Administration, Healthcare Administration, or a related field preferred OR proven sales and account management experience.

Responsibilities

• Build, strengthen, and maintain relationships with existing IPA providers through regular on-site visits and ongoing communication.
• Understand provider needs, operational challenges, and practice dynamics to resolve concerns promptly and professionally.
• Serve as the primary point of contact for provider inquiries, onboarding support, and ongoing engagement.
• Develop and execute strategic outreach plans to recruit new physicians and medical groups into the IPA.
• Conduct daily outreach, including a required number of cold calls and outbound contacts, to identify prospective providers.
• Represent the IPA at conferences, trade shows, community events, and professional gatherings to expand visibility and build strong partnerships.
• Conduct market research to identify high-value targets, referral patterns, and competitive opportunities for network growth.
• Secure all necessary onboarding documents and provider information required for IPA enrollment.
• Coordinate with credentialing teams to collect, verify, and submit required documentation to ensure timely provider activation.
• Track onboarding progress and maintain organized records for all prospective and newly contracted providers.
• Collaborate with internal teams to develop marketing strategies that support membership growth and provider engagement.
• Create and support development of marketing collateral including brochures, presentations, digital content, and outreach materials.
• Utilize various marketing platforms—social media, email campaigns, digital outreach—to increase brand presence in the provider community.
• Work independently, with full ownership of assigned territories, growth goals, and provider accounts.
• Maintain weekly activity logs, pipeline reports, and outreach metrics to track progress against performance expectations.
• Always represent the IPA professionally and uphold the organization’s values and reputation.

Benefits

• Paid Time Off: 15 days accrued per calendar year.
• Absent state sick time laws, no paid or unpaid PTO will be approved prior to 90 days of employment.
• Sick Leave Policy, all full-time employees begin accruing sick leave immediately and my use it as it is accrued. Employees can accrue a maximum of 48 hours per year. Unused hours can roll from year to year, capped at a maximum of 80 hours. Once this cap is reached, no additional hours will be accrued until the total falls below the threshold.
• Holidays: 7 days: New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day
• Benefits: Meta Care will pay 90% of “single” medical premium should you choose to opt in.
• Dental and Vision Insurance is available. You would be responsible for paying 100% of the premium for that coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level