Provider Onboarding Specialist - Remote

PeaceHealth • Vancouver, WA

383d • $69,118 - $103,688 • Remote

About The Position

The Provider Onboarding Specialist at PeaceHealth is responsible for coordinating the onboarding process for newly hired physicians and clinicians, ensuring a smooth transition from contract signing through their first thirty days. This remote role emphasizes high-quality customer service and process improvement, aiming to enhance the overall onboarding experience for new hires.

Requirements

• Bachelor's Degree or equivalent knowledge and skills obtained through a combination of education, training, and experience.
• Minimum of 3 years in healthcare recruitment, onboarding, or contracting.
• Customer service experience.
• Experience coordinating projects with demonstrated success outcomes, focusing on patient experience or service excellence.
• Experience in a healthcare setting, preferably in a hospital, clinic, or health system.

Nice To Haves

• Proficiency with Excel, Word, PowerPoint, and Outlook.
• Detail-oriented with excellent grammar, spelling, and proofreading skills.
• Excellent verbal and written communication skills.
• Proven ability to prioritize multiple functions and manage tasks efficiently.
• Ability to function autonomously and collaboratively with teams.

Responsibilities

• Develops onboarding tracking and coordination for newly hired physicians and clinicians from contract signing through their first thirty days.
• Initiates, processes, and tracks new clinician application and credentialing packets.
• Maintains tracking mechanisms and coordinates with various PeaceHealth support departments for accuracy and completion of clinician documents.
• Responds to physician and clinician onboarding needs to positively impact overall experience.
• Uses gathered information to assess and inform process improvement.
• Coordinates mentor assignments and introductions for physicians and clinicians to key stakeholders.
• Works with clinic managers to facilitate periodic conversations during onboarding and the clinician's first thirty days of employment.
• Tracks feedback from onboarding conversations to support work around experience related to hiring and onboarding processes.
• Identifies community resources to share with clinicians, including housing, schools, and social clubs.
• Coordinates communication with PeaceHealth resources, including benefits, retirement, compensation, and clinical teams.
• Maintains project tools and coordinates timing, prioritization, and implementation of projects in collaboration with leadership.
• Works with leadership to identify target areas for improvement and recommends goals and methods.

Benefits

• Full medical/dental/vision coverage
• 403b retirement plan with employer base and matching contributions
• Paid time off
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition and continuing education reimbursement
• Wellness benefits
• Expanded EAP and mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree