Provider Network Development Manager (Remote)

Better Health Group-posted 8 months ago
$20 - $21/Yr
Full-time • Entry Level
Remote • Sanford, FL
Health and Personal Care Retailers
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Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion. At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.

  • Greet and prepare patients for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history, and other preventative medicine reviews.
  • Take patients' vitals and record information in the patient electronic medical record.
  • Assist provider with examination, treatments, and procedures as directed.
  • Maintain complete and detailed records, electronically in the EMR, of patients' information.
  • Accurately and professionally handle all front-desk operations, including answering phones, greeting patients, scheduling appointments, addressing routine inquiries, and triaging calls.
  • Maintain patient medical records in accordance with the center's policy.
  • Explain treatment procedures, medications, diets, or providers' instructions to patients.
  • Prepare both patient and room for examination.
  • Complete patient phone calls including proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly.
  • Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directed.
  • Clean and sterilize instruments and equipment after use and dispose of contaminated supplies.
  • Perform clinical duties including administration of oral and injectable medications, irrigation of eyes and ears, dressing and bandaging wounds and incisions, starting and monitoring IV infusion, and assisting physicians with any/all procedures as requested.
  • Perform in-office diagnostic tests including eye exams, electrocardiograph, administration of oxygen as ordered, pulse oximetry, peak flow, and inhalation treatments.
  • Perform in-office CLIA-waived lab tests.
  • Carry out quality controls related to lab equipment and testing, complete and maintain lab-related logs, perform PT/INR utilizing CoaguChek/Coag Sense machine, and perform glucose testing utilizing glucometer.
  • Accurately complete electronic medical records to include medical services rendered, test results, and supplies used.
  • Monitor disposable inventory and place orders for medical supplies and pharmaceuticals as requested.
  • Draw blood and process specimens for send-out.
  • Provide patient education as directed by the provider.
  • Assist front office tasks by performing additional clerical duties, including patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls, etc.
  • Help maintain an adequate inventory of office medications and medical supplies and orders as needed.
  • Assist in onboarding and training new Team Members.
  • Assist with inventory and maintaining office supplies.
  • Travel within region 85% of the time.
  • Additional duties as assigned.
  • High school diploma or equivalent required.
  • Completion of Accredited Medical Assistant program preferred (RMA or CMA).
  • Minimum of 1 year of experience as a Medical Assistant.
  • CPR certification, preferred.
  • IV Start Certification, preferred.
  • Phlebotomy experience, preferred.
  • Knowledge of medical coding, preferred.
  • Knowledge of HIPPA, preferred.
  • Knowledge of OSHA, preferred.
  • Working knowledge of common prescription medications that treat conditions and diseases for the patient population assigned.
  • Basic computer skills, including familiarity with electronic medical records.
  • Must be able to display excellent telephone and switchboard etiquette.
  • Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration.
  • Competitive base salary.
  • Medical, dental, vision, disability and life insurance.
  • 401k, with employer match.
  • Paid time off.
  • Paid holidays.
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