Provider Network Development Manager (Remote)

Better Health Group • Venice, FL

285d • $55,000 - $60,000 • Remote

About The Position

Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion. At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.

Requirements

• At least 4 - 5 years of Medical Assisting experience, preferred (dependant on clinic location and team dynamics)
• Minimum of 1 year of leadership experience
• CPR Certified preferred
• Commitment to patient care and confidentiality
• Strong oral and written communication skills
• Ability to accurately read and write medical terminology
• Knowledge of medical coding
• Knowledge of HIPAA
• Knowledge and understanding of OSHA and Biohazard guidelines
• Basic computer skills, including familiarity with electronic medical records
• Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration

Nice To Haves

• Bachelor's Degree in healthcare administration or related field preferred
• Medical Assistant Certified, preferred
• Prior medical assisting experience strongly preferred
• Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures

Responsibilities

• Oversee, monitor, and improve clinic performance and other key performance indicators, including HEDIS, admission management, ER utilization, patients not seen, etc.
• Manage a team of clinic staff, including coordinating payroll, PTO, hour management, and performance of team members
• Communicate with providers to ensure patient quality of care
• Assist with scheduling, administrative, and clinical duties for providers (mid-levels and physicians)
• Lead daily clinic huddles and assign proactive outreach call efforts to other team members
• Manage office operations and performance to ensure that front-office and back-office care teams operate in an efficient, accurate, and patient-focused manner
• Provide extraordinary customer service to all internal and external customers (including patients, other team members, and other departments)
• Ensure new team members are onboarded and receive proper training using Better Health Group policies and procedures
• Ensure the accuracy of all incoming and outgoing information, including supplies, invoices, referral requests, patient records, and medication management
• Inform management about current office trends, recommend new policies, or facilitate improvements to current policies and workflows
• Participate in required team meetings and communicate updates and changes to physicians and staff
• Ensure team calendar, spreadsheets, and whiteboards are current and accurate
• Assist providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships
• Ensure compliance with Medicare Advantage Plans, HIPAA, and labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact
• Additional duties as assigned

Benefits

• Competitive base salary
• Medical, dental, vision, disability and life
• 401k, with employer match
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers
• Education Level: Bachelor's degree