Provider Enrollment Team Lead

HCA Healthcare • Richmond, VA

130d

About The Position

Do you have the career opportunities as a Provider Enrollment Team Lead you want with your current employer? We have an exciting opportunity for you to join Parallon, which is part of the nations leading provider of healthcare services, HCA Healthcare. Seeking a Provider Enrollment Team Lead who is responsible for training, support, day-to-day workflow, analyzing and trending data, and inventory management of the Provider Enrollment staff. This includes coordination with the department manager to ensure standards are met in accordance with department and organization policy. Additionally, this team member contributes to improving the processes and infrastructure of the department. Proficient in facilitation and interpersonal communication, this team member also consistently demonstrates skills in organization, prioritization, professionalism and coaching others. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!

Requirements

• 1 year of related experience preferred, such as Medicare/Medicaid Enrollment or Managed Care Enrollment
• Relevant education may substitute experience requirement
• Knowledge of National Plan and Provider Enumeration System (NPPES) and Council for Affordable Quality Healthcare (CAQH) preferred

Responsibilities

• Help ensure compliance with company and departmental policies and procedures
• Assist team members with questions and concerns
• Develop and maintain educational and protocol materials
• Train new team members
• Train team members with new processes and procedures
• Work as a liaison between team members and other departments
• Monitor inventories and coordinate workflow to ensure department responsibilities are worked and resolved timely
• Perform root cause analysis, identify potential resolution, and escalate to management
• Provide coverage as needed to appropriately manage department inventory and to meet team benchmarks and service level agreements
• Help ensure department productivity and quality benchmarks are met
• Perform ad hoc quality reviews and audits as requested by management
• Complete special projects as assigned by management
• Communicate appropriately with department manager
• Assist manager with developing team goals and action plans
• Maintain working knowledge of workflow, systems, and tools used in the department
• Assist in creation and maintenance of a positive working environment, including effective communication and setting an appropriate professional example

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay
• Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: No Education Listed