Provider Enrollment Specialist - Corporate Patient AR Management - Full Time

Guthrie Enterprise•Sayre, PA

1d•Onsite

About The Position

The Provider Enrollment Specialist, reporting to the Payor Contracting & Provider Enrollment Manager, plays an essential role in ensuring the success and financial stability of The Guthrie Clinic. This position is directly responsible for the accurate and timely completion and monitoring of enrollment and re-enrollment processes for over 500 Guthrie Medical Group providers and facilities, which is critical for them to be compensated for services. Key aspects of the role include accurate and timely entry of provider data, resolving issues and barriers with payor credentialing teams, and proactive internal and external communication with various stakeholders such as Guthrie Medical Group, government agencies, payor organizations, providers, and department managers.

Requirements

Associate Degree required
Must possess knowledge of provider enrollment requirements for Government agencies, payor organizations and insurance regulations
Working knowledge of Spread-sheet Design and use of Excel
Experience with general computer software (Word, Excel, Outlook required)
Ability to learn new software programs quickly
Excellent customer service skills
Excellent verbal and written communication skills
Professional and effective interaction skills with co-workers, clients, providers, and vendors
Proven ability to work well individually and as a team member
Ability to prioritize and organize multiple tasks
Strong attention to detail
Ability to adapt to constantly changing environment
Discretion when handling confidential information

Nice To Haves

Bachelors preferred
Previous administrative experience or experience in the health care billing industry

Responsibilities

Responsible for accurate and timely enrollment and re-enrollment with payers’ partners by completing all activities required from contractual agreements. This would include all pertinent documentation and credentials, maintain all records and enrollment forms and validation that all appropriate parties have completed signature and notary requirements for all Federal and Commercial payors in two states for over 500 practitioners.
Develop and facilitate all required enrollment/re-enrollment application data and associated correspondence in a timely manner for each payor partner to confirm and monitor status of each step within the application process. This will include entering and maintaining all provider information into our credentialing database as well as the generation of reports.
Maintain provider demographics and credentials in the Council for Affordable Quality Healthcare (CAQH) national credentialing database.
Completes monthly and quarterly reports, rosters and/or updates as required for Delegated Credentialing Payers.
Utilizes ECHO database and EPIC system to accurately perform assigned tasks including maintaining current insurance plan information, checklists for providers, generating system reports, tracking expiring credentials.
Collaborate with SER Coordinator to maintain accurate enrollment/billing information within EPIC.
Monitor and review EPIC Provider Workquees, providing feedback to CRC-Insurance Department bi-monthly to facilitate release of provider claims.
Liaison between CRC Insurance Depart, Reimbursement Department and third-party payers to facilitate payment on outstanding and /or pended claims.
Central point of contact for enrollment inquiries from provider offices.
Handles special projects and roster requests, sometimes in a short notice for payors or internal departments and other duties as assigned.
Maintain knowledge and performs within the compliance of corporate policies and payer guidelines.
Demonstrates excellent ability to communicate and interact with a wide cross-section of individuals in a courteous, intelligent and tactful manner. To include both internal and external departments, payers and customers. Committed to quality customer services which includes both patient and employee satisfaction.
Demonstrates excellent problem-solving skills, able to prioritize and can work independently and on a team.
Maintains strict confidentiality related to physicians credentialing information and patient health information in accordance with HIPAA compliance.
Professional presence and comfort level to facilitate working with health care professionals and payors.
Provides feedback related to workflow processes in order to promote efficiency.