Provider Enrollment Coordinator
About The Position
The Healthcare Provider Enrollment Specialist (Outbound) is a frontline production role responsible for outbound calling to healthcare providers (physicians, clinics, hospitals, and ancillary facilities) to recruit and facilitate their enrollment into a leading Medicare Advantage network. This is a high-volume, B2B outbound role requiring a professional phone presence, strong healthcare knowledge, and a high level of accuracy in documentation and data management. This position plays a critical role in expanding provider network participation and supporting access to care initiatives.
Requirements
- High school diploma or GED required; Associate’s degree or coursework in healthcare administration, business, or a related field preferred
- 1–2 years of outbound call center, inside sales, or customer-facing healthcare experience
- Familiarity with healthcare terminology, insurance concepts, and provider–payer relationships
- Strong verbal communication skills with a professional phone demeanor; ability to engage office managers, medical directors, and administrative staff
- Accurate data entry skills and comfort navigating CRM platforms and multiple systems simultaneously
- HIPAA awareness and ability to handle Protected Health Information (PHI) responsibly
Nice To Haves
- Prior experience in provider enrollment, credentialing, medical billing, or health insurance customer service
- Experience with outbound dialer platforms (e.g., Five9, Genesys, NICE CXone)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
