UnitedHealth Group-posted about 1 year ago
Full-time • Entry Level
Remote • Dublin, OH
Insurance Carriers and Related Activities
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The Provider Customer Service Call and Chat Representative at UnitedHealthcare is responsible for supporting healthcare providers by addressing their inquiries related to benefits, eligibility, billing, clinical authorizations, and behavioral health. This role involves multi-channel communication, including phone and chat, to ensure providers receive timely and accurate information. The position requires strong multitasking skills to navigate various systems and resolve complex issues effectively, contributing to a better healthcare experience for providers and their patients.
