About The Position

This is a 100% remote position, allowing candidates from across the US to apply, provided they can support the CST schedule. Candidates must have a hard-wired internet connection, as Wi-Fi and satellite internet are not compatible with the equipment. Internet speeds must be at least 25Mbps Download and 5Mbps Upload. Consistent availability during working hours of 8:00 AM to 4:30 PM CST with minimal distractions is required. Candidates will be responsible for setting up equipment and troubleshooting with IT as needed. The initial responsibilities include processing provider applications, inbound/outbound calling and emailing to obtain required documentation, negotiating discounts for services, maintaining contracts and contacts within a tracking system, and processing paperwork for providers to join the network. The role requires the ability to manage multiple priorities in a fast-paced environment and to switch projects based on business needs. Growth opportunities include recruiting providers to join Cigna's dental network and building relationships to gain interest.

Requirements

  • Excellent written and verbal communication skills
  • Attention to detail
  • Intermediate to advanced computer skills
  • A dedicated secure home workspace
  • Proficiency in MS Office Applications
  • Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

  • Sales experience
  • Dental office experience
  • Bilingual (English and Spanish)

Responsibilities

  • Processing provider applications
  • Inbound/Outbound calling/emailing to obtain required documentation
  • Negotiating discounts for services
  • Maintaining contracts and contacts within a tracking system
  • Processing required paperwork for providers to join the network
  • Managing multiple priorities in a fast-paced environment
  • Switching projects based on business needs

Benefits

  • Medical, vision, and dental insurance
  • Well-being and behavioral health programs
  • 401(k) with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
  • Annual bonus plan eligibility

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Insurance Carriers and Related Activities

Education Level

High school or GED

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