Protocol Specialist

DEFTEC CorporationChesapeake, VA
1d

About The Position

The Protocol Officer will serve under the direction of the COTR to manage and execute all protocol-related activities for HQ SACT. Responsibilities include acting as the primary liaison with local authorities, maintaining the VIP database, and planning, preparing, and executing high-level events such as conferences, exercises, ceremonies, and distinguished visitor programs. The role involves greeting and escorting dignitaries, coordinating complex schedules, and providing expert guidance on diplomatic customs, etiquette, and NATO protocol standards. Candidates must have experience in international military or governmental protocol environments, strong organizational and communication skills, and proficiency with event management and protocol software tools. A college degree or equivalent experience is required, along with fluency in English and the ability to work independently in a fast-paced, international setting. Flexibility for extended hours and travel is essential, and attendance at the NATO Protocol Course within six months is mandatory.

Requirements

  • Experience in an international military or governmental agency protocol environment.
  • Experience on major joint or international military staff that includes planning of high-level events such as: Conferences, Exercises, Seminars, Ceremonies and high-level visits (Preferably within NATO).
  • Familiarity with NATO Protocol standards.
  • Excellent organizational and communication skills.
  • Experience in managing complex schedules.
  • Experience in Management of electronic registration using event.
  • Experience in Management of protocol software i.e. SocialTables.
  • Experience in Management of electronic seating plan drawing tools i.e. Autocad.
  • Experience on Database managing tools (Microsoft Access).
  • College degree or similar national academic qualification is required. 5 years of equivalent military or professional experience in a protocol or similar environment can be used as a substitute(s) for a university degree.
  • Fluent in English (written and Oral).
  • Ability to work outside of normal working hours to include weekends and evenings, often on short notice; and frequent travel.
  • Attendance at the NATO Protocol Course, NATO School of Oberammergau is mandatory in the first six months. Tuition and travel shall be provided and therefore not included in the bid price.

Nice To Haves

  • External of NATO Protocol Course Certificate desired, NOT essential.
  • Ability to work independently, proactively, and resourcefully on several tasks at one time with minimum supervision.
  • Present a mature, professional appearance; interact well with others in international environment.
  • Advanced knowledge of word processing, spreadsheet, project management, and graphics software.
  • Protocol Officer Course or equivalent formal training.
  • Portfolio, Program and Project management (P3} course is desirable.
  • Previous experience working with Flag/General Officers or equivalent is desirable.
  • Foreign Language proficiency, particularly French is desirable.

Responsibilities

  • Acting as focal liaison point with Local Authorities.
  • Developing and maintaining the VIP database.
  • Planning, preparing, and executing all conferences, exercises, seminars, ceremonies, and VIP visits to HQSACT.
  • Personally meeting and escorting visitors and dignitaries (as required) on their arrival and accompanying them through various phases of their visits.
  • Preparing and executing an effective and comprehensive DV program. Responsible for creating schedules of events, including briefing arrangements, luncheons, ship and base tours, accommodations, transportation, and all details.
  • Providing advice and training on matters relating to the customs and regulations governing diplomatic formality, precedence, and etiquette.
  • Supporting the execution of numerous National Day Flag Raising Ceremonies, including coordination of Marine Corps and Band support, guests of honor, gifts, and various other details.
  • Maintaining alphabetical biography books of NATO officials and all DVs.
  • Serve as SME on all matters regarding protocol planning software applications inside the Protocol Branch and for events in support of HQ SACT mission requirements.

Benefits

  • DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement.
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