Protective Services Worker - Adult Protective Services - San Francisco Human Services Agency

City And County Of San Francisco - Human Services Agency • San Francisco, CA

220d • $109,252 - $139,386

About The Position

This is the entry-level class in the Protective Services Worker series. Adult Protective Services (APS) is a state-mandated program administered by the City and County of San Francisco (CCSF), HSA, and DAS. Under general supervision by the APS program, the Protective Services Worker (PSW) receives and responds to reports of suspected 'elder' and 'dependent adult' abuse including neglect, self-neglect, and financial abuse. The PSW performs professional investigations and case management services to victims of abuse. This includes activities related to evaluating the level of harm or risk of harm, to the person and the estate of an 'elder' or 'dependent adult;' assessing biopsychosocial functioning, including the medical condition, cognitive/psychological status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources, and to help protect victims from further harm once the case is closed.

Requirements

• Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR Master's Degree from a two (2) year counseling program from an accredited college or university.
• Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities.
• Six (6) months post-baccalaureate professional work experience which involved the provision of direct services to elders, dependent adults, or adults in one of the areas previously described.

Responsibilities

• Conducts unannounced visits to see elders and dependent adults in their living environment.
• Investigates the allegations and conducts a risk assessment through interviewing the victim, family, relatives, neighbors, and others to assess for immediacy.
• Arranges for immediate protective interventions and emergency services as necessary, including medical assessments, emergency shelter, or in-home protection.
• Gathers, documents, and reviews important detailed financial, personal, and confidential information, and writes investigative reports, findings, and service plan notes.
• Conducts a needs assessment for clients in need of protective services.
• Develops a Service Plan and organizes the initial care plan as appropriate, including supported decision-making activities.
• Provides counseling for clients and significant others to alleviate the identified problems and to implement the service plan.
• Monitors the Service Plan and follows up through field visits and telephone contacts with clients, relatives, and other concerned individuals.
• Assists with multidisciplinary team meetings with healthcare providers, hospitals, and the Public Health/Mental Health Department.
• Designs interventions in collaboration with medical professionals, social service providers, law enforcement, or other relevant systems.
• Provides education to individuals and agencies on the role and authority of APS.
• Conducts public presentations about casework in a confidential, multi-disciplinary setting.
• Uses a personal computer to prepare, review, and maintain records, correspondence, and reports.

Benefits

• Compensation: $109,252.00-$139,386.00 Yearly

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Master's degree