Protective Services Supervisor

Springwell • Marlborough, MA

240d • Remote

About The Position

The Protective Services Supervisor provides regular administrative and clinical supervision to Protective Services Workers who are conducting investigations of abuse, caregiver-neglect, self-neglect and financial exploitation of individuals age 60 and older. The supervisor will meet with workers at least weekly to review investigations, provide direction and ensure that workers are making steady progress on cases. Other responsibilities include reviewing new reports for possible investigation, assisting in training new staff, community outreach, and reviewing records for quality and compliance.

Requirements

• Bachelor's Degree required.
• 2 years' experience in crisis intervention, counseling, case management or investigations required.
• Prior supervisory experience strongly preferred.
• Ability to hold staff accountable and provide direct feedback.
• LCSW or LICSW preferred.

Nice To Haves

• Master's Degree preferred.

Responsibilities

• Provide regular administrative and clinical supervision to Protective Services Workers.
• Conduct weekly meetings with workers to review investigations and provide direction.
• Ensure steady progress on cases by the workers.
• Review new reports for possible investigation.
• Assist in training new staff.
• Engage in community outreach.
• Review records for quality and compliance.

Benefits

• 3 weeks of vacation in first year
• Birthday off
• 13 paid holidays
• 3 paid personal days
• 15 paid sick days per year (accumulate up to 450hrs/12weeks)
• Health & dental insurance with employer contribution
• Life and long-term disability insurance at no cost to employee
• Flexible Spending Plan
• Employee Assistance Plan
• 401K Retirement Savings Plan w/ employer contribution
• Mileage reimbursement
• Flexible Work Options available after 6 months for most positions
• Employee referral bonuses
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree