Protective Services Specialist 4 (PCN 063200 - Interior Rural)

State Of AlaskaFairbanks, AK
9dOnsite

About The Position

This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify . The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Protective Service Specialist 4 located in Fairbanks, Alaska. What You Will Be Doing The individual in this position is the bridge between management and Front-Line Protective Services staff, while also acting as a resource within the office and community, and serving as a community liaison with other agencies. They supervise a number of caseworkers, assigning, reviewing and consulting on cases. They have a variety of administrative functions, as well as providing personnel management for their staff. Our Organization, Mission, and Culture The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values . Benefits of Joining Our Team Protective Services Specialists have very challenging jobs that can be stressful at times but there are few occupations that offer more opportunities to learn new things about families, your communities, and yourself. Your first 12 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues. Protective Services Specialists may be promoted to managerial, programmatic, or administrative positions within the agency. Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information. Working Environment You Can Expect The Fairbanks Field Office serves the Fairbanks area, North Pole, as well as surrounding communities. The Interior Rural Field Office serves approximately 30 rural communities in the Interior of Alaska. The home base location is in the Fairbanks Field office. This position requires frequent travel to rural communities in the interior, by car and plane The work we perform is critical and significantly impacts the communities we serve. As a result, the Office of Children's Services works on evenings and weekends as well as weekdays, so overtime and on-call work are expectations of our workers.

Requirements

  • Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
  • Integrity/Honesty : Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
  • Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Oral Communication : Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
  • W riting: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
  • T echnical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
  • Developing Others: Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
  • Influencing/Negotiating: Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.
  • equivalent to those typically gained by Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
  • This position requires a valid Alaska driver's license.

Responsibilities

  • The individual in this position is the bridge between management and Front-Line Protective Services staff, while also acting as a resource within the office and community, and serving as a community liaison with other agencies.
  • They supervise a number of caseworkers, assigning, reviewing and consulting on cases.
  • They have a variety of administrative functions, as well as providing personnel management for their staff.

Benefits

  • Insurance Benefits
  • Retirement Benefits
  • Paid Leave
  • twelve paid holidays per year
  • Health insurance, which includes employer contributions toward medical/vision/dental
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
  • Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
  • Long-term and short-term disability
  • Accidental Death and Dismemberment
  • Long-term care (self and eligible family members)
  • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
  • Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
  • Matching employer contribution into a defined contribution program (new employees)
  • Employer contribution into a defined benefit or defined contribution program (current employees)
  • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
  • Option to enroll in the Alaska Deferred Compensation Program
  • Personal leave with an accrual rate increase based on time served

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

51-100 employees

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