Protective Services Specialist 1/2/3 Ketchikan (PCN 063873)

State of Alaska • Ketchikan, AK

364d • $27 - $36 • Remote

About The Position

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Protective Service Specialist 1/2/3 located in Ketchikan, Alaska. This position will be filled at either the 1, 2, or 3 level depending on the applicant's qualifications and job experience. It is recommended that you apply for all levels if you are qualified. Protective Services Specialist 1: $27.67/hourly, Protective Services Specialist 2: $31.83/hourly, Protective Services Specialist 3: $36.68/hourly. As a Protective Service Specialist (PSS), you will be responsible for Child Protection Services in the Family Services unit, the Investigations & Assessment unit, or as a Generalist covering both. This case-carrying position offers a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality.

Requirements

• Any combination of education and/or experience that provides the applicant with competencies in analytical thinking/problem solving, customer service, integrity/honesty, interpersonal skills, oral communication, and writing.
• Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field.
• Experience providing assistance, information or referrals to the general public related to social services, health care, or legal services.
• Valid driver's license and successful completion of a background investigation, including fingerprinting and a criminal records check.

Nice To Haves

• Experience in child, adult, family, or group case management.
• Experience in licensing or probation services.
• Experience providing care or services to delinquent juveniles.

Responsibilities

• Investigating reports of child abuse and/or neglect.
• Preparing plans for intervention by soliciting the cooperation of the family and others.
• Gathering information about family dynamics/functionality.
• Developing plans to ensure child safety while assisting parents in addressing their protective factors.
• Placing children with a relative or licensed foster home when applicable.
• Providing ongoing and/or in-home services to families.
• Writing and submitting reports to Court.
• Working closely with Tribal/Community Partners.
• Maintaining frequent face-to-face and telephonic contact with parents and caregivers of children in custody.
• Making referrals to other service providers and agencies.

Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental.
• Employer paid Basic Life insurance with additional coverage available.
• Retirement Benefits including membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS).
• Paid Leave including personal leave with an accrual rate increase based on time served.
• Twelve (12) paid holidays a year.
• Relocation reimbursement costs may be provided by the State of Alaska.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees